Microsoft document translator doesn't work RRS feed

  • Question

  • Hello,

    I downloaded the document translator hub and registered in 


    but it does not translate cause there ir an error while processing document it says: Cannot find an active Azure Market Place Translator subscription  associated with the request  credentials,: ID=50005.V2_Soap.Translate array.  4358C39C Translate Api Exception.

    Can you please suggest me how to resolve this issue?

    Best regards,


    Tuesday, October 27, 2015 8:53 PM

All replies

  • Hi Emikosh,

    please visit


    and register a client ID and secret. Copy them to the client ID and secret fields in the "Settings" page of Document Translator.

    Let us know how it goes,
    Chris Wendt
    Microsoft Translator

    Wednesday, October 28, 2015 3:21 PM
  • november 6, 2015

    Hello Chris,

    Regarding the document translator hub, I did copy mi Client ID and secret again in the "settings" of document translator but I don't understand why there is the same error. The error is in client ID or secret.  In the azure market the downloaded document translator appears as a data its not an API.




    Friday, November 6, 2015 6:53 PM
  • Hi Emikosh,

    please verify that you do have a subscription to Microsoft Translator:

    This page https://datamarket.azure.com/account/datasets

    needs to show "Microsoft Translator" and your current account balance.

    Chris Wendt
    Microsoft Translator

    Friday, November 6, 2015 7:24 PM