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  • i got this comuter at a car boot sale please help me validate windows

    Sunday, September 30, 2007 11:19 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: 

        http://go.microsoft.com/fwlink/?linkid=52012 

       

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the MGA data and
        recommend an appropriate solution.


     

    Sunday, September 30, 2007 11:25 PM
    Moderator
  • Gilly,

     

    Please run the diagnostic test and post the results back in this same thread. We will analyze your situation and provide you with assistance.  Thank you.

     

     

    Stephen Holm, MS

     

    Monday, October 1, 2007 10:25 PM
  • Have you had the opportunity to run the MGA test?

     

    thank you,

     

    STephen Holm, MS

    Wednesday, October 3, 2007 6:25 PM