Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
'An unauthorized change was made to windows'..and now it wont validate RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I deleted the lowerfilter entry in the registry and when reboot, it says 'An unauthorized change was made to windows'..and the options are only two - Learn more online or close. I try to validate but it won't either. So I am well, in a mess. Appreciate soem urgent help. WGA diag result below. Lots of 'file mismatch' 


    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-WQR76-237DB-32GJG
    Windows Product Key Hash: Syzqii2UB5Sq0HcGnju0OLBT2uY=
    Windows Product ID: 89576-022-3578955-71138
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    ID: {A29AC2F3-BD23-418D-B477-07E434B8FA85}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error: M:20090301205744317-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18051]
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167]
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157]
    File Mismatch: C:\Windows\system32\wininet.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503]
    File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049]
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A29AC2F3-BD23-418D-B477-07E434B8FA85}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-32GJG</PKey><PID>89576-022-3578955-71138</PID><PIDType>5</PIDType><SID>S-1-5-21-359906063-511882955-454540403</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>200763A</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>79ETE3WW (2.23 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080912000000.000000+000</Date></BIOS><HWID>CCD33E07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>IBM Corporation</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.17.0"/><File Name="WgaLogon.dll" Version="1.7.17.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>193F5A0D42C7F0E</Val><Hash>Vxf2o3GLmcytDaQBHvGGf+xkfZE=</Hash><Pid>81602-903-7883952-68769</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAJcGAAAAAAAAYWECAOhwxpgrYLpvQ5rJAdArSr9MLECc5R83cvYPeMzGx4MqqP+YalFTOOioLR73symL2z73py4J28oGKiCyjV+gwhNu+IeQRxhCs7OCF+MVoW96cE2cyzAIVuVpcrr4GD817S8Cu1HUlGNHVFBLTl0BpRsD6Dwtx6AnxzEU2IlE7oPk/SPeaYoTWCOSbwhb0nMat38/Ij8WvwlN0LR700BeYdi5UqK8Ce5F2YRTEM9PN3MXtCtbOqphU++LYllJM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMxseDKqj/mGpRUzjoqC0e91pOZCcW8jGn/T1sfh53bvqgqE1Fl4YYLNZtt9ZheEJwJ7r+8QsVFD9SNCHwtcmYs9uzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6HCYVy+Af0rpUT5pEUleqDz/Sko7v7fb7vS11IJ3mTvBWOABOuM26KkeAtsGXaTELvFY27xY6A2eZOJoeZvrpETOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zHOofc010IULSnDYTPWJMfCisxNJQbx4eN+uEU5r4keCX6DCE274h5BHGEKzs4IX4xyHC8cPSQCEA6B0SgMccvkYPzXtLwK7UdSUY0dUUEtOXQGlGwPoPC3HoCfHMRTYiUTug+T9I95pihNYI5JvCFvScxq3fz8iPxa/CU3QtHvTQF5h2LlSorwJ7kXZhFMQz083cxe0K1s6qmFT74tiWUkzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMxzqH3NNdCFC0pw2Ez1iTHwneaCg6HyEABM0T9JN4DsMqCoTUWXhhgs1m231mF4QnCQ5SgYoi7/H8LlXwBHfVY227OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3ocJhXL4B/SulRPmkRSV6oPP9KSju/t9vu9LXUgneZO8FY4AE64zboqR4C2wZdpMQu8VjbvFjoDZ5k4mh5m+ukRM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jM6Go6Y4eUCPt1pFcx263bVrMjBICj7/l5jmaAS7hOuTZfoMITbviHkEcYQrOzghfj6ZQz3kURu4uJCsRQnWbbJhg/Ne0vArtR1JRjR1RQS05dAaUbA+g8LcegJ8cxFNiJRO6D5P0j3mmKE1gjkm8IW9JzGrd/PyI/Fr8JTdC0e9NAXmHYuVKivAnuRdmEUxDPTzdzF7QrWzqqYVPvi2JZSTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zOhqOmOHlAj7daRXMdut21Y0mr58N+QCIp8bk4BawT6aoKhNRZeGGCzWbbfWYXhCcFDmoYbUUsVMi5FV7MOscLfbs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjehwmFcvgH9K6VE+aRFJXqg8/0pKO7+32+70tdSCd5k7wVjgATrjNuipHgLbBl2kxC7xWNu8WOgNnmTiaHmb66REzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMzJ6JBX7/WCLruSDP8VmMzRvzvi5HYChSJzg12TOvGrAl+gwhNu+IeQRxhCs7OCF+PE/EjHz2XbkZcVT4s2rXsdGD817S8Cu1HUlGNHVFBLTl0BpRsD6Dwtx6AnxzEU2IlE7oPk/SPeaYoTWCOSbwhb0nMat38/Ij8WvwlN0LR700BeYdi5UqK8Ce5F2YRTEM9PN3MXtCtbOqphU++LYllJM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMyeiQV+/1gi67kgz/FZjM0bJjNV03I8FQPtvm6qfqILagqE1Fl4YYLNZtt9ZheEJwQZ+7+2ypV6x1D+XB8S8m5Nuzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6HCYVy+Af0rpUT5pEUleqDz/Sko7v7fb7vS11IJ3mTvBWOABOuM26KkeAtsGXaTELvFY27xY6A2eZOJoeZvrpETOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zOueToW1qSTdDiPs1zkVvW0iYUWztzUDn+a9WYH4TGVlX6DCE274h5BHGEKzs4IX46QlW8HGO6SVRy1TG+AtLqEYPzXtLwK7UdSUY0dUUEtOXQGlGwPoPC3HoCfHMRTYiUTug+T9I95pihNYI5JvCFvScxq3fz8iPxa/CU3QtHvTQF5h2LlSorwJ7kXZhFMQz083cxe0K1s6qmFT74tiWUkzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMzrnk6Ftakk3Q4j7Nc5Fb1tv2+vXHaB/OtRxmMkVQtmkqCoTUWXhhgs1m231mF4QnBZ/Wyv0BANdX4DxVu0+KMq27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3ocJhXL4B/SulRPmkRSV6oPP9KSju/t9vu9LXUgneZO8FY4AE64zboqR4C2wZdpMQu8VjbvFjoDZ5k4mh5m+ukRM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMB1SeneVvLxufrqQMY881OxQ7T7BaHdTdKjhTXhcJ1KBfoMITbviHkEcYQrOzghfj9k4Dnk92QXXeNTzeTTwGRBg/Ne0vArtR1JRjR1RQS05dAaUbA+g8LcegJ8cxFNiJRO6D5P0j3mmKE1gjkm8IW9JzGrd/PyI/Fr8JTdC0e9NAXmHYuVKivAnuRdmEUxDPTzdzF7QrWzqqYVPvi2JZSTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zAdUnp3lby8bn66kDGPPNTsS1dXj2jnqJMyX0x3ZlsChoKhNRZeGGCzWbbfWYXhCcMngp+mncjRC1pmkKhW67bzbs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjehwmFcvgH9K6VE+aRFJXqg8/0pKO7+32+70tdSCd5k7wVjgATrjNuipHgLbBl2kxC7xWNu8WOgNnmTiaHmb66REzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMxg0k5nSoWgY9N9vX457aRl4TmLL2Aiy8JCuWQDrZG+q1+gwhNu+IeQRxhCs7OCF+MiK4Zyq/Ee3Z0Ak66eoAQVGD817S8Cu1HUlGNHVFBLTl0BpRsD6Dwtx6AnxzEU2IlE7oPk/SPeaYoTWCOSbwhb0nMat38/Ij8WvwlN0LR700BeYdi5UqK8Ce5F2YRTEM9PN3MXtCtbOqphU++LYllJM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMYNJOZ0qFoGPTfb1+Oe2kZTpzUmsl+Gy2mD9MPeLwrpWgqE1Fl4YYLNZtt9ZheEJwZAstHC/I9BplSpZvLdP1tduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6HCYVy+Af0rpUT5pEUleqDz/Sko7v7fb7vS11IJ3mTvBWOABOuM26KkeAtsGXaTELvFY27xY6A2eZOJoeZvrpETOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zLfvAu7rnMdAwlxSTPDTAtT4Eie8WkL4MVORB5Z+w7JlX6DCE274h5BHGEKzs4IX41sRTkcHtYngTpuZYUagiAMYPzXtLwK7UdSUY0dUUEtOXQGlGwPoPC3HoCfHMRTYiUTug+T9I95pihNYI5JvCFvScxq3fz8iPxa/CU3QtHvTQF5h2LlSorwJ7kXZhFMQz083cxe0K1s6qmFT74tiWUkzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMy37wLu65zHQMJcUkzw0wLUmV8XaginXerHYL0FLhVi9aCoTUWXhhgs1m231mF4QnCDZ2PL0C1QPgVUDkj/Nqw127OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3ocJhXL4B/SulRPmkRSV6oPP9KSju/t9vu9LXUgneZO8FY4AE64zboqR4C2wZdpMQu8VjbvFjoDZ5k4mh5m+ukRM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    Licensing Data-->
    Software Licensing service is not running.

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAEAAgABAAAAAwABAAEAJJT602tJPsb07kjkNgeIwPL03ojUFu7/eKqsVvRI

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-79  
      FACP   LENOVO  TP-79  
      HPET   LENOVO  TP-79  
      BOOT   LENOVO  TP-79  
      MCFG   LENOVO  TP-79  
      SSDT   LENOVO  TP-79  
      ECDT   LENOVO  TP-79  
      TCPA   LENOVO  TP-79  
      SSDT   LENOVO  TP-79  
      SSDT   LENOVO  TP-79  
      SSDT   LENOVO  TP-79  
      SSDT   LENOVO  TP-79  


     

    • Moved by Stephen Holm Wednesday, March 4, 2009 5:39 PM Please post Vista questions in the Vista forum. Thank you....Stephen (Moved from Windows XP Genuine Advantage Validation Issues (Windows XP) to Windows Vista Validation Issues (Windows Vista))
    Sunday, March 1, 2009 1:08 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello Bearelite,

      

    The core to your particular issue centers on the lines in your Diagnostic Report, that reads:

    File Scan Data-->

    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18051]
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167]
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157]
    File Mismatch: C:\Windows\system32\wininet.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503]
    File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049]
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]     

    These lines means that the critical system files has been tampered/modified or became corrupt.Vista sees these tampered files as an attempt to bypass Vista's security.

    to resolve the issue, you need to repair the files. 

    First try repairing Windows using System Restore: (disregard this set of steps as you have already stated there are no restore points available)

    1)     Reboot Vista into Safe Mode

    2)     Go to Control Panel

    3)     On the left hand side of the Control Panel window, Click on "Classic View"

    4)     Double-click "Backup and Restore Center"

    5)     On the left hand side of the window, click "Repair Windows using system restore"

    6)     Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7)     Click the "Next" button.

    8)     Reboot back into Normal mode

    9)     Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)     Login to Vista in Normal Mode (not safe mode)

    2)     Launch an Internet Browser

    3)     Type: %windir%\system32\ in the browser's address field

    4)     Scroll down till you find the file cmd.exe

    5)     Right-click the file and select 'Run as Administrator'

    6)     In the CMD window, type: sfc /scannow

    Reboot twice and see if that resolves the issue.

    If the above steps do not resolve the issue, my only other suggestions would to either contact Vista support at http://support.microsoft.com and see if they have any alternatives or reinstall Vista.

    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, March 4, 2009 7:48 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    And don't ask me to do system restore because I have no restore points before this disaster.

    Well, so I try to reinstall Vista. Another set of nightmare begins.

    I do a clean reboot but it won't let me install bcos this vista verison is an upgrade.

    I have to install form WITHIN windows. I switch it on with its reduce functionality. And guess what? It wont let me reinstall from within Windows either. Hey, this is reduced-function after all!

    What about safe mode? That is even worse. It boots up and then it is stuck when you try to click on any icon.

    I have paid thousand to Microsoft, not to mention all the time wasted tryign to resolve this..and the reduce functionality sets in, choking and reduce me to a complete non user. 

    Thanks Microsoft for killign your loyal customers...not that we have a choice, do we? 




     
    Sunday, March 1, 2009 3:23 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Bearelite,

    Please post your Vista question in the Vista section here:  http://social.microsoft.com/Forums/en-US/genuinevista/threads/
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, March 4, 2009 4:26 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello Bearelite,

      

    The core to your particular issue centers on the lines in your Diagnostic Report, that reads:

    File Scan Data-->

    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18051]
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167]
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157]
    File Mismatch: C:\Windows\system32\wininet.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503]
    File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6001.18203]
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049]
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]     

    These lines means that the critical system files has been tampered/modified or became corrupt.Vista sees these tampered files as an attempt to bypass Vista's security.

    to resolve the issue, you need to repair the files. 

    First try repairing Windows using System Restore: (disregard this set of steps as you have already stated there are no restore points available)

    1)     Reboot Vista into Safe Mode

    2)     Go to Control Panel

    3)     On the left hand side of the Control Panel window, Click on "Classic View"

    4)     Double-click "Backup and Restore Center"

    5)     On the left hand side of the window, click "Repair Windows using system restore"

    6)     Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7)     Click the "Next" button.

    8)     Reboot back into Normal mode

    9)     Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)     Login to Vista in Normal Mode (not safe mode)

    2)     Launch an Internet Browser

    3)     Type: %windir%\system32\ in the browser's address field

    4)     Scroll down till you find the file cmd.exe

    5)     Right-click the file and select 'Run as Administrator'

    6)     In the CMD window, type: sfc /scannow

    Reboot twice and see if that resolves the issue.

    If the above steps do not resolve the issue, my only other suggestions would to either contact Vista support at http://support.microsoft.com and see if they have any alternatives or reinstall Vista.

    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, March 4, 2009 7:48 PM