• I got the e-mail from Microsoft with the key code & was instructed to go to

    the above address but I am unable to get to this address, I get a page which shows the links and states that  it will download the instructions to correct the problem. No matter how I try to enter the link it will not give me the Windows Product Key Update Tool.


    What is wrong with this link and what am I to do to get the product key update tool?


    Saturday, December 02, 2006 2:14 PM


  • Saturday, December 02, 2006 4:50 PM
  • Dan @ IT Associates

    Thank you for the great info, I have visited the site you recommended and was able to complete the process.


    Thanks again


    Saturday, December 02, 2006 8:25 PM
  • Ian,

    You're welcome----glad you got it fixed

    Saturday, December 02, 2006 10:01 PM
  • Ian:


    Thanks for the heads up. I have escalated directly to our MSFT Operation Centers to find out whats going on with the link servers (it doesn't work for myself either). Please use the link Dan has provided.



    Sunday, December 03, 2006 2:14 AM
  • I'm having the same trouble getting the product key update tool.Can someone help?
    Sunday, August 05, 2007 12:31 PM



    See if this one works:



    Stephen Holm, MS

    Monday, August 06, 2007 10:32 PM
  • I got the package in the mail, It stated that I need to convert the counterfeit Windows XP to a genuine copy of Windows XP using the new product key. download and run the  Windows Product Key update tool on the same computer you used to purchase the electronic license for Windows XP. Please visit to download the Windows product key update tool. The Windows Product key update tool will guide you through the conversion process to convert counterfeit Wndows XP to a genuine copy fo Windows XP.  You will be asked for product key when you install windows.  The downloading did not occur. Help me solve this problem.

    Thursday, August 30, 2007 2:40 PM
  • Tanya,


    What  exactly happened? Did you receive an error code? Also can you try this from another computer and transfer to the computer you need to update?





    Stephen Holm, MS


    Friday, August 31, 2007 12:07 AM

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