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custom notes-type control on form? RRS feed

  • Question

  • Hello - By default, the case form has a Details field, where users can add notes.  This appears to be a special type of user control.  I'd like to put another one of these user controls on the case form, to collect data for a different field.  Do you know if this is possible?



    Thursday, September 12, 2013 4:58 PM

All replies

  • By default there is no details field on a case. Are you referring to the description multiline text field or the notes control?


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    Friday, September 13, 2013 7:03 AM
  • When you create an entity you have a choice to add notes feature to it. Notes is not a field of case it is a seperate entity itself. After create you cannot add notes to an entity. In your case you can have only one note with case entity. I am not sure why you want to add another notes relationship as you can add as many notes as you want.

    Regards Faisal

    Friday, September 13, 2013 7:36 AM