Reactivate vista ultimate RRS feed

  • Question


    I recentl;y reinstalled Vista Ultimate on my same computer. When I try to activate, I get a message (product key in use)

    My product key is xxx. How can I reactivate?

    Fred Harris

    Saturday, February 23, 2008 12:07 AM


  • Hi Fred,


      First off, I deleted your product key from your post. It's not a good idea to post a product key on a public forum where anyone could copy it down and use it themselves.


    You receive the error message "product key already in use" when you tried to Activate over the Internet. Vista can only be activated over the internet the First time it is Activated. Any re-activations after the first, must be done by phone.



    To Activate by Phone:


    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

    Thank you,
    Darin Smith
    WGA Forum Manager

    Saturday, February 23, 2008 12:31 AM