Answered by:
vista home validation issue for hp pavillion dv6000

Question
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hello, windows says "An unauthorized change was made to windows. windows has discovered a change that will result in limited windows functionality. use the link below to find out how to fix windows."
so i ran the Microsoft GA Diagonistic tool. here is what i got:
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {EC3C96FC-ABE9-4748-8720-4DAC8DF9563E}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x0
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071023-1545
TTS Error: M:20080807195429275-
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EC3C96FC-ABE9-4748-8720-4DAC8DF9563E}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2843870742-2069450944-667551252</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6000 (GA452UA#ABA) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.27 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070118000000.000000+000</Date></BIOS><HWID>58323507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 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
any help would be greatly appreaciated. Thanks for your time and effort.- Changed type Darin Smith MS Friday, August 8, 2008 7:59 PM Changed Thread type to Question
Friday, August 8, 2008 1:13 AM
Answers
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Hi Tech2487,
The core to your particular issue centers on the line in your Diagnostic Report, that reads:
File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
This line means that the critical system file Slsvc.exe has either
a) Been tampered/modified/become corrupt to the point that its Signature Hash no longer matches the Signature Hash listed in Vista's System Catalog.
Or
b) Been updated but the file's Signature Hash was not updated, in Vista's System Catalog to reflect the updated file's new Signature Hash.
Vista compares a Critical System file's Signature Hash with the Signature Hash listed in its System Catalog to determine if that Critical System file has been tampered with. When this happens, depending on the file that has been tampered, Vista may show as Genuine or Non-Genuine, but either way, Vista won't Validate correctly and may also exhibit other strange behavior.
To resolve your issue, we need to replace or repair the file so it's Signature Hash matches what is listed in Vista System Catalog. I can provide a couple of suggestions to do this:
A) Install Service Pack 1 for Vista (found at http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en). File Slsvc.exe may be included in the SP1 install and if so, SP1 will overwrite the bad file with a Known-Good copy.
(Note: this is the simpler way to resolve, but be aware that I have not received confirmation that Slsvc.exe is, in fact, included in SP1. So if this option does not resolve the issue, please see option B).
B) Repair Windows using System Restore:
1) Reboot Vista into Safe Mode
2) Go to Control Panel
3) On the left hand side of the Control Panel window, Click on "Classic View"
4) Double-click "Backup and Restore Center"
5) On the left hand side of the window, click "Repair Windows using system restore"
6) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
7) Click the "Next" button.
8) Reboot back into Normal mode
9) Vista should no longer be in Reduced Functionality mode
If neither of these solutions resolves your issue, the last resort, that I can provide, is to reinstall Vista. But before you do that, create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 and see if they can provide any alternatives.
Thank you,
Darin Smith
WGA Forum Manager
Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.- Marked as answer by Darin Smith MS Friday, August 8, 2008 7:59 PM
Friday, August 8, 2008 7:58 PM