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CRM 2013 on-premiss : data encryption key activation for email sending RRS feed

  • Question

  • Hi All,

    I am using CRM 2013 onpremise deployment .i am getting following error while trying to send email from activities.

    Checked in datamangement->data encryption path encryption status was inactive . how to get encryption key and activate it?

    I need to send mail from CRM2013 onpremise what are setup’s needed .

    Can you please suggest me on this..


    Rammohan

    Wednesday, July 23, 2014 5:53 AM

All replies

  • Hi Rammohan,

    In the Data Encryption dialog box, select Show Encryption Key, in the Current encryption key box select the encryption key, and copy it to the clipboard.

    http://www.crmphilly.com/crm-2013-data-encryption/

    Thanks!

    If this post helps you, please click "Mark As Answer" on the post and "Vote as Helpful"

    • Proposed as answer by DynaDeveloper Wednesday, July 23, 2014 12:33 PM
    Wednesday, July 23, 2014 6:31 AM
  • Hi ,

    currently my data encryption staus was Inactive.

    I got the encryption key from other organization of same server and trying to activate it i am getting below error when activating.

    please help me on this


    Rammohan

    Thursday, July 31, 2014 11:55 AM
  • Hi, you need to do as it says. Go to Active Directory and add your account to the CRM PrivUserGroup:

    Thursday, July 31, 2014 1:25 PM
  • You are getting above error because you are logged-in in to CRM using user who is not member of PrivUserGroup AD.

    CRM Creates PrivUserGoup in AD while CRM Deployment.

    Log-in to CRM using a user who is member of PrivUserGroup in CRM and try adding encryption key.

    Thursday, July 31, 2014 1:34 PM