Remove user from queue memebers RRS feed

  • Question

  • Hello guys,

    Tell me please how can I remove a user from queue members?

    I did not find a message on Queue to do this, only for Adding (AddPrincipalToQueueRequest) but some times I also need to remove users. I know I should learn more about data relationships in crm but for now asking for help. Thanks :)

    Friday, June 30, 2017 10:43 AM


  • Sergey,

    For removal of user from Queue you should try to use Disassociate message passing userid and queueid by queuemembership_association relationship. I checked and this is how CRM manages removal of user from a queue.

    Dynamics CRM/Business Solutions MVP
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    Friday, June 30, 2017 1:30 PM