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i dont now why? RRS feed

  • Question

  • i dont now why cant validate my windows ....
    Saturday, February 24, 2007 10:13 PM

Answers

  • In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having at a deeper level.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx 

    Sunday, February 25, 2007 11:46 PM

All replies

  • Hi,

    Kindly download the diagnostic tool at http://go.microsoft.com/fwlink/?linkid=52012

    Run the tool and click continue to copy the result here in your reply.

    Sunday, February 25, 2007 9:24 PM
  • In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having at a deeper level.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx 

    Sunday, February 25, 2007 11:46 PM