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Windows Vista product key suddenly stopped working. Code 0xC004F050. RRS feed

  • Question

  • As with some other posts in this forum my Windows Vista Product key no longer works. I have the usual three options to choose from. I have tried to follow some of the solutions in other posts but cannot even run the cmd.exe file as it says "Not enough quota is available to process this command." This appears to have happened after an update (but I may have nudged my laptop a bit too hard, as it continually gets choked).

    Here is my MGA diagnostic report. Appreciate any help. Thanks very much

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-VRW92-3VTYM-HBTPB
    Windows Product Key Hash: f2jozkw0zs2dOBYEfV90nVZaNP0=
    Windows Product ID: 89572-OEM-7332166-00152
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {21DE5AB3-D4B6-481F-B293-8DAB0E955A1C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{21DE5AB3-D4B6-481F-B293-8DAB0E955A1C}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HBTPB</PKey><PID>89572-OEM-7332166-00152</PID><PIDType>2</PIDType><SID>S-1-5-21-179287296-2031780953-3629943647</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A200</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.20   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070324000000.000000+000</Date></BIOS><HWID>A2303507018400DE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57587</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1635, 9) (null): 0xC004E017

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJrLkbCDFrCvqTrC20vdgVfL0wCuSnGxcrFb4Gg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   CALISTGA
      FACP   TOSINV  TOSINV00
      HPET   INTEL   CALISTGA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALISTGA
      TCPA   PTLTD   CALISTGA
      APIC   INTEL   CALISTGA
      SLIC   TOSINV  TOSINV00
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri

     

    Sunday, August 1, 2010 2:53 AM

Answers

  • Hello Surfcurls

    It appears that Vista's Licensing Store may be corrupt or it's data may be 'messed up' in some way. Please follow the below steps to receare the Store.

    1) at bootup, there should be a pop-up with options to select, select the one that Opens an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (be sure to enter the key from the sticker on the PC and to Activate by Phone)

     

    On a side note, SP1 removed Reduced Funtonality Mode (RFM) from Activation related issues. SP2 removed RFM from Vista altogeather.


    Darin MS
    Tuesday, August 3, 2010 7:39 PM

All replies

  • Please not that the Product key showing in the diagnostic report is not the one I have tried to type in from the label on the underside of my laptop.
    Sunday, August 1, 2010 2:55 AM
  • Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.


    Carey Frisch
    Sunday, August 1, 2010 3:07 AM
    Moderator
  • Hi Carey,

    Thanks but I do not have the Start button - (reduced functionality). And as said above I cannot run the cmd.exe file, as it states that I do not have enough quota.

    Monday, August 2, 2010 8:26 AM
  • "Surfcurls" wrote in message news:16490b2d-1193-4555-9443-9c76a96c791c...

    Hi Carey,

    Thanks but I do not have the Start button - (reduced functionality). And as said above I cannot run the cmd.exe file, as it states that I do not have enough quota.


    You should be able to run the "SLUI 3" command direct from the Task Manager (File...>New Task) in reduced functionality mode

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 2, 2010 8:51 AM
    Moderator
  • Thanks again. Couldn't open task manager by ctrl-alt-delete or ctrl-shift-esc. Finally rebooted and tried 'running as administrator' from system 32 folder, this opened task manager, but when i typed in "slui.exe 3" I again got the now familiar message "Not enough quota is available to process this command"

    I've tried typing the product key into the second option but do not get any phone numbers coming up (as I'm sure you're aware)

    Please help!

    Monday, August 2, 2010 11:51 AM
  • "Surfcurls" wrote in message news:8c90e8ce-df96-4d67-8259-0a1ea0999239...

    Thanks again. Couldn't open task manager by ctrl-alt-delete or ctrl-shift-esc. Finally rebooted and tried 'running as administrator' from system 32 folder, this opened task manager, but when i typed in "slui.exe 3" I again got the now familiar message "Not enough quota is available to process this command"

    I've tried typing the product key into the second option but do not get any phone numbers coming up (as I'm sure you're aware)

    Please help!


    Hmmm - I thought SP1 stopped the Reduced Functionality mode? (but then I've been wrong before <g>)
     
    Have a look here...
     
    Also - 'Not enough quota' generally refers to a problem with Virtual Memory.
    If you have a Bart PE or UBCD (or any other means to access the boot drive offline), you could try deleting the pagefile - it could be corrupted in some way that is preventing writes to it, thereby restricting the virtual memory.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 2, 2010 12:16 PM
    Moderator
  • Hello Surfcurls

    It appears that Vista's Licensing Store may be corrupt or it's data may be 'messed up' in some way. Please follow the below steps to receare the Store.

    1) at bootup, there should be a pop-up with options to select, select the one that Opens an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (be sure to enter the key from the sticker on the PC and to Activate by Phone)

     

    On a side note, SP1 removed Reduced Funtonality Mode (RFM) from Activation related issues. SP2 removed RFM from Vista altogeather.


    Darin MS
    Tuesday, August 3, 2010 7:39 PM
  • "Darin Smith MS" wrote in message news:89cd24cc-3de9-45fd-abe6-b6b4f0dc314e...

     

    On a side note, SP1 removed Reduced Funtonality Mode (RFM) from Activation related issues. SP2 removed RFM from Vista altogeather.


    Darin MS

     
    Thanks for that, Darin
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 3, 2010 8:39 PM
    Moderator
  • Thanks Darin, this worked! Managed to start cmd.exe - made sure I closed IE first to ensure enough quota. Just needed to enter my product key and I'm in.

    Thanks to all who replied.

    Thursday, August 5, 2010 2:07 AM