Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-R9Y32-CVTYH-FG86J
Windows Product Key Hash: JQ0XJkzDID/ZyGAcT3DX57E/mk0=
Windows Product ID: 55274-OEM-2211906-04595
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.1.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {4EF931DC-83D4-4A57-B6BA-3E81D19E1646}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
Resolution Status: N/A
Vista BRT Data-->
Grace Flag: N/A
Commit: N/A
Reboot Flag: N/A
ThreatID(s): N/A
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002_B4D0AA8B-470-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4EF931DC-83D4-4A57-B6BA-3E81D19E1646}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FG86J</PKey><PID>55274-OEM-2211906-04595</PID><PIDType>2</PIDType><SID>S-1-5-21-1123561945-113007714-1708537768</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Compaq PC</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>786K1</Version><SMBIOSVersion major="2" minor="3"/><Date>20001012******.******+***</Date></BIOS><HWID>509932DF01842029</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
I re-installed Windows XP Professional last week. I had lost my product key, so i called Microsoft and paid $10.00 for a new one. Everything was fine until I tried to activate Windows over the internet, and it said that i had entered an invalid product key. I called microsoft to try to active Windows over the phone, and i kept getting redirected. I talked to proabably 10 different people there, and the last guy i talked to checked the product key i had purchased, and said that the product key was valid, and had asked me to look at the disc and tell him what was on it, and he confirmed that it was a OEM disc.
He told me that my options were to either
a) Talk to technical support and they will fix the problem for a charge of $60
or
b) Go to the Microsoft support site, and/or check the Microsoft newsgroups?
I've reinstalled windows a few times on this computer and never had this problem, until i bought the new product key. The last guy at Microsoft I talked to said that he was no technical advisor, but judging by my situation he would guess that it had something to do with the hardware installed on my computer. Does anybody know what is going on here or how i can fix this?
