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New cloned hard drive --> Backup broken & "Home PC is unresponsive" RRS feed

  • General discussion

  • I got a new hard drive over the weekend and used the disk cloning software that came with it to migrate all my data to the new drive. 

    Now I can't get WHS to backup this machine.  When I try to edit the backup configuration using the Backup Configuration Wizard, it runs for about 10 minutes before giving me the "Home PC is unresponsive" error.  I'm getting NtfsReaderExceptions in event log complaining that "FileRecord 12 has an invalid magic number."

    I'm running Win7 Ultimate x64. 

    Things that I've tried:

    • Uninstalling/reinstalling the WHS connector software
    • Removing this computer from WHS, uninstaling/reinstaling WHS connector
    • Chkdsk on all drives
    • Uninstall .NET Framework using the latest framework installation cleanup utility
    • Zillions of reboots on this machine and on the WHS box
    • I've run Repair and "Cleanup Now" on the WHS
    • I've tried playing with the registry settings for the "UpperFilter" REG_MULTI_SZ
    • I've checked that VSS and MSDTC are running
    • I've checked for rogue VSS providers
    • I've verified that my "System Reserved" partition has lots of free space
    • I've uninstalled the WHS connector and removed all "Windows Home Server" values from the registry
    • I've removed all Windows Home Server data from my NT profile and from ProgramData.

    My guess is that the real key to this is going to be getting the Backup Configuration Wizard working again so that I can re-choose which drives I want to back up.

    Anyone have any other ideas? 

    Thanks,
    -Ben

    Log Name:      Application
    Source:        HomeServer
    Date:          1/18/2011 8:06:20 PM
    Event ID:      773
    Task Category: HomeBackup
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      alba.benday.local
    Description:
    Backup of volume (System Reserved) to HOMESERVER failed: Microsoft.HomeServer.Backup.NTFS.NtfsReaderException: FileRecord 12 has an invalid magic number
       at Microsoft.HomeServer.Backup.NTFS.FileRecord..ctor(Byte* pData, Volume volume, Int64 index, Boolean inUse)
       at Microsoft.HomeServer.Backup.NTFS.FileRecord..ctor(Byte* pData, Volume volume, Int64 index)
       at Microsoft.HomeServer.Backup.NTFS.FileRecordReader.Next()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.DoFileRecordPass()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.RunWithoutCatch()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.Run()
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="HomeServer" />
        <EventID Qualifiers="53247">773</EventID>
        <Level>2</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-01-19T01:06:20.000000000Z" />
        <EventRecordID>48374</EventRecordID>
        <Channel>Application</Channel>
        <Computer>alba.benday.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>8</Data>
        <Data>(System Reserved)</Data>
        <Data>HOMESERVER</Data>
        <Data>Microsoft.HomeServer.Backup.NTFS.NtfsReaderException: FileRecord 12 has an invalid magic number
       at Microsoft.HomeServer.Backup.NTFS.FileRecord..ctor(Byte* pData, Volume volume, Int64 index, Boolean inUse)
       at Microsoft.HomeServer.Backup.NTFS.FileRecord..ctor(Byte* pData, Volume volume, Int64 index)
       at Microsoft.HomeServer.Backup.NTFS.FileRecordReader.Next()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.DoFileRecordPass()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.RunWithoutCatch()
       at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.Run()</Data>
      </EventData>
    </Event>


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://blog.benday.com
    Wednesday, January 19, 2011 1:26 AM

All replies

  • Oh...I've also tried removing all external drives and any non-System drives.  Still no luck.
    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://blog.benday.com
    Wednesday, January 19, 2011 1:29 AM
  • Benjamin,
    You did run chkdsk with the "/x" option?

    Could be you run into a known issue due to improper partition layout introduced by disk cloning tools like Ghost or TrueImage.
    Not sure if there is solution to you problem.

    FWIW: You can try "shrinking" a few GBytes the cloned partition using Windows 7 disk manger.
    If you are lucky...

    - Theo.

     


    No home server like Home Server
    Saturday, January 22, 2011 11:26 PM
    Moderator