Answered by:
Windows Validation

Question
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After scanning my computer by windows update, on top left hand of the page I receive the ID CODE: 0X8DDD1003.
After I push the bottom for recommended validation, I am redirected to another page on Microsoft saying that: we are sorry we could not validate. Choose from following updates.
I have checked all the internet option in the toolmenue and there is apparently nothing wrong.
Automatic update is also on.
Can any body help me to solve this problem? At present I can not download service pack, explorer 7 or any other main updates or softwares.
Thank you all,
Mostafa
Friday, May 4, 2007 11:05 AM
Answers
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Ignas199108,
Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2). VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused. Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
If you search the forum for the part of the Product Key shown in the report, X7W2W-7R3XT-DVRPQ, you will see that Product Key has already been reported by several other posters.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
More bad news: Your Office 2003 Pro installation is showing as Nongenuine (Office status=114 means nongenuine). If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you demand the genuine copy that you paid for, or a refund. In any case, please uninstall the nongenuine installation of Office 2003 as soon as possible.
Look on the computer or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Monday, May 7, 2007 2:50 PM
All replies
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Mostafa,
Please follow these steps for assistance:
Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.
Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Note: If the "Resolve" button on the Windows tab is NOT grayed out, that means the Utility found problems with your installation of Windows that it may be able to repair on its own. Please click the "Resolve" button and follow any displayed instructions.
Friday, May 4, 2007 3:17 PM -
Dear Dan,
This is the result:
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Detailed Status: N/A
Windows Product Key: *****-*****-6JW6R-7GKVK-PB29M
Windows Product Key Hash: 0kXf0SpGyzJ5rZNFGBoZjwiBjQc=
Windows Product ID: 55274-647-6339761-23173
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.1.0.pro
ID: cf562d19-d3ac-4219-b299-c4ee314730ad
Is Admin: Yes
AutoDial: Yes
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Allowed
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Allowed
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:File Scan Data-->
File Mismatch: c:\windows\system32\syssetup.dllOther data-->
Office Details: <GenuineResults><MachineData><UGUID>cf562d19-d3ac-4219-b299-c4ee314730ad</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><PKey>*****-*****-*****-*****-PB29M</PKey><PID>55274-647-6339761-23173</PID><PIDType>1</PIDType><SID>S-1-5-21-796845957-1897051121-725345543</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS P4S133-VM /WOL ACPI BIOS Revision 1004</Version><SMBIOSVersion major="2" minor="3"/><Date>20020321******.******+***</Date></BIOS><HWID>68F13A2F0184A04F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17137</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>So, it is blocked. I hope you can tell me how to unblock.
Mostafa
Sunday, May 6, 2007 8:04 AM -
Mostafa,
What about the info needed from Step 2?
Sunday, May 6, 2007 4:06 PM -
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Detailed Status: N/A
Windows Product Key: *****-*****-X7W2W-7R3XT-DVRPQ
Windows Product Key Hash: FJ394wPNhWbU5cGyY+krGQmGt7E=
Windows Product ID: 55274-640-5150253-23628
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: dfaf0885-48b7-4aa2-b5d8-fee8a914ebaf
Is Admin: Yes
AutoDial: No
Registry: 0x80070005
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics:Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Allowed
Download unsigned ActiveX controls: Allowed
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Allowed
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>dfaf0885-48b7-4aa2-b5d8-fee8a914ebaf</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-DVRPQ</PKey><PID>55274-640-5150253-23628</PID><PIDType>1</PIDType><SID>S-1-5-21-117609710-113007714-682003330</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS/><HWID>DCA93FCF01846E4C</HWID><UserLCID>0427</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57485</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>Sunday, May 6, 2007 7:08 PM -
can you help me please,I am trying to fix it for abaut 3 monthsSunday, May 6, 2007 7:12 PM
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Ignas199108,
Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2). VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused. Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
If you search the forum for the part of the Product Key shown in the report, X7W2W-7R3XT-DVRPQ, you will see that Product Key has already been reported by several other posters.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
More bad news: Your Office 2003 Pro installation is showing as Nongenuine (Office status=114 means nongenuine). If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you demand the genuine copy that you paid for, or a refund. In any case, please uninstall the nongenuine installation of Office 2003 as soon as possible.
Look on the computer or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Monday, May 7, 2007 2:50 PM