locked
My windows 7 ultimate became non-genuine the other day? RRS feed

  • Question

  • hi I have a problem, this is my uncles computer, he isn't so good with computers, and it has been fine all summer so I dont think that its a pirated version. Anyway, about 2-3 days back suddenly I got a changed background telling me my windows isn't genuine, but its been fine for a few months know maybe longer, any ideas?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=

    Windows Product ID: 00426-OEM-8992662-00497

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {FAB48C95-5280-46CE-A1BB-C26EDB98B758}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Sam\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FAB48C95-5280-46CE-A1BB-C26EDB98B758}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-3907693787-2658182342-2532861791</SID><SYSTEM><Manufacturer>DIXON</Manufacturer><Model>T9409UK</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="5"/><Date>20070309000000.000000+000</Date></BIOS><HWID>7BB93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600497-02-2057-7600.0000-1102010

    Installation ID: 021122377656647616234053275631815173168963155713272650

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: PMJBM

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 15/09/2010 17:11:20

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:14:2010 17:15

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAeqg02WJkKqfQ+aDVOuImgMLcZNByNiYs8OAqhQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 030907 APIC2119

      FACP 030907 FACP2119

      MCFG 030907 OEMMCFG 

      WDRT 030907 VT-8237A

      SLIC HPQOEM SLIC-MPC

      OEMB 030907 OEMB2119

     

     

    Wednesday, September 15, 2010 4:14 PM

Answers

  • "SamsonE" wrote in message news:5a27bcde-a001-47ad-b219-23008f9dbd4b...

    hi I have a problem, this is my uncles computer, he isn't so good with computers, and it has been fine all summer so I dont think that its a pirated version. Anyway, about 2-3 days back suddenly I got a changed background telling me my windows isn't genuine, but its been fine for a few months know maybe longer, any ideas?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=

    Windows Product ID: 00426-OEM-8992662-00497

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    Name: Windows(R) 7, Ultimate edition

    Partial Product Key: PMJBM

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 15/09/2010 17:11:20

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

     

      APIC 030907 APIC2119

      FACP 030907 FACP2119

      MCFG 030907 OEMMCFG 

      WDRT 030907 VT-8237A

      SLIC HPQOEM SLIC-MPC


    Your Dixons (Advent?) computer has an install of Windows 7 from an HP computer, using a Lenovo Blocked Key, enabled by a hacker's Loader tool
     
    For what version of Windows is the computer licensed, according to the COA sticker on the case?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 15, 2010 6:31 PM
    Wednesday, September 15, 2010 5:51 PM
    Moderator

All replies

  • "SamsonE" wrote in message news:5a27bcde-a001-47ad-b219-23008f9dbd4b...

    hi I have a problem, this is my uncles computer, he isn't so good with computers, and it has been fine all summer so I dont think that its a pirated version. Anyway, about 2-3 days back suddenly I got a changed background telling me my windows isn't genuine, but its been fine for a few months know maybe longer, any ideas?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=

    Windows Product ID: 00426-OEM-8992662-00497

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    Name: Windows(R) 7, Ultimate edition

    Partial Product Key: PMJBM

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 15/09/2010 17:11:20

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

     

      APIC 030907 APIC2119

      FACP 030907 FACP2119

      MCFG 030907 OEMMCFG 

      WDRT 030907 VT-8237A

      SLIC HPQOEM SLIC-MPC


    Your Dixons (Advent?) computer has an install of Windows 7 from an HP computer, using a Lenovo Blocked Key, enabled by a hacker's Loader tool
     
    For what version of Windows is the computer licensed, according to the COA sticker on the case?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 15, 2010 6:31 PM
    Wednesday, September 15, 2010 5:51 PM
    Moderator
  • It was a vista to windows 7 upgrade i think, or it might have been xp its not my computer so im not sure
    Wednesday, September 15, 2010 5:57 PM
  • "SamsonE" wrote in message news:a7c44e23-01a3-40ef-a94f-248411fdc2d4...
    It was a vista to windows 7 upgrade i think, or it might have been xp its not my computer so im not sure

    You need to actually look at the sticker - it's the only way we can advise what to do.
    Whatever it says, unless someone is prepared to cough up for a genuine Win7 Ultimate, the solution is going to involve a reformat/reinstall using either a legitimate copy of Win 7, or the manufacturer's recovery disks (or a suitable substitute for them)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 15, 2010 6:43 PM
    Moderator
  • Could I install a windows 7 on two computers if I bought one? I might just get another and upgrade my other computer.

    Im not sure where the CD case is as this isnt my computer :S

    Wednesday, September 15, 2010 6:45 PM
  • alright panic over, found the cd case, entered the code like it told me to on the pop up (click here to resolve this pop up) and now it has been re activated, did a virus scan and it wasnt so good but im ok now, sorry to trouble you and thanks for the quick replies Noel :)
    Wednesday, September 15, 2010 8:42 PM
  • "SamsonE" wrote in message news:b0112344-ea95-454d-a4cc-f32773858766...

    Could I install a windows 7 on two computers if I bought one? I might just get another and upgrade my other computer.

    Im not sure where the CD case is as this isnt my computer :S


    Note that the rule is one license - one install one one computer.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 15, 2010 9:14 PM
    Moderator
  • "SamsonE" wrote in message news:0242bc8f-8df5-49b9-b180-98c934a35006...
    alright panic over, found the cd case, entered the code like it told me to on the pop up (click here to resolve this pop up) and now it has been re activated, did a virus scan and it wasnt so good but im ok now, sorry to trouble you and thanks for the quick replies Noel :)

    This is a problem with Loader-driven installs - they frequently come with other 'guests' which may or may not be found by Anti-malware programs.
    I really do recommend a reformat/reinstall as the way forward!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 15, 2010 9:16 PM
    Moderator
  • Done a reinstall now, and i guess i will stick with Vista on my other one, its not so bad when you used to it as i dont run much on it
    Thursday, September 16, 2010 3:57 PM
  • "SamsonE" wrote in message news:20e22c3f-8b2c-4ad6-bc04-0417b953ae9d...
    Done a reinstall now, and i guess i will stick with Vista on my other one, its not so bad when you used to it as i dont run much on it

    Good Luck!  Vista, like ME, suffered a lot from overblown expectations, rather than poor reality (although it has to be said that Vista fell shorter than ME did <g>)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 16, 2010 8:56 PM
    Moderator