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Windows 7 Build 7601 this copy of windows is not genuine. I have activated with my product key but still get the message RRS feed

  • Question

  • I am getting the error message in the corner of my screen but Windows 7 has activated. I don't know what is wrong

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-9CYDR-VCHDT-BT2XB
    Windows Product Key Hash: 7tRfOah2n8dKUbs/KQ5UXawFBY4=
    Windows Product ID: 00371-OEM-9305945-12161
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8F45BC0E-896B-47A3-B400-444EEA2EEE2D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8F45BC0E-896B-47A3-B400-444EEA2EEE2D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BT2XB</PKey><PID>00371-OEM-9305945-12161</PID><PIDType>8</PIDType><SID>S-1-5-21-526661313-1396769664-3725291434</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0503</Version><SMBIOSVersion major="2" minor="6"/><Date>20110718000000.000000+000</Date></BIOS><HWID>3A163907018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65331</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:16:2014 07:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqgMTkqKYjRK3eDb6gKcfjDhsoK2kC5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMICPU  PROC

    Friday, April 18, 2014 7:24 PM

Answers

  • You are using a Key type which is only issued by large OEMs - but your motherboard appears to be a retail one.

    You also have possible signs of a hacker's Activation Exploit.

    Download WATFix - make sure that you UNTICK the box for the 'download manager, and click on the link on the left of the page, not the big shiny button on the right (which is an ad for the download manager!!) - and use that - extraxt the .exe file, and run it, then reboot.

     Post back with another MGADiag report, and we'll then see what we can do.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 19, 2014 9:01 AM
    Moderator

All replies

  • You are using a Key type which is only issued by large OEMs - but your motherboard appears to be a retail one.

    You also have possible signs of a hacker's Activation Exploit.

    Download WATFix - make sure that you UNTICK the box for the 'download manager, and click on the link on the left of the page, not the big shiny button on the right (which is an ad for the download manager!!) - and use that - extraxt the .exe file, and run it, then reboot.

     Post back with another MGADiag report, and we'll then see what we can do.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 19, 2014 9:01 AM
    Moderator
  • I bought my activation key from a computer shop last week as I had lost the original one I needed to reactivate my windows 7 professional.   I did an on line verification it only worked after I removed update KB71033.    I will be visiting the shop next week!!!  Will this OEM key stop updates if my motherboard is retail?  Will I be able to do a full reinstall and use the new license key I have bought if need be?

    What do you mean by extraxt the. exe file and run it ?

    I will do that when I know exactly what I am doing please advise



    The original disc is windows 7 for new computers which I have had since 2010. Last week the guy at the shop charged me and then took an activation key sticker off another computer stuck it to mine and activated windows using the key code from the sticker and said everything will be fine now.  It wasn't until I removed KB71033 and verified on line that the message disappeared. There was a pile of computers on a shelf that looked used he just simply took the sticker off of one of them. I just do not want this to cause update problems etc. etc. in the future if it will I will back to the shop!


    • Edited by repairme123 Saturday, April 19, 2014 4:12 PM
    Saturday, April 19, 2014 1:17 PM
  • Right-click  on the downloaded zip file and select 'extract all...' and extract the exe file - run that (sorry - it's a typo in my original)

    What sort of package did the Key come with?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 19, 2014 8:59 PM
    Moderator
  • It didn't come with any package at all.  When the shop built the PC for me a few years ago I could not use it due to the software I used not being compatible with Windows 7 so it basically stayed in the box while I carried on using my old Windows XP machine.  With support ending for XP things eventually caught up and when I set the boxed pc up Windows 7 was installed but they had not put an activation sticker on the side of the machine nor was there one with the disc so obviously I contacted them ( the shop) and they charged me for a activation key sticker and activated it once they checked the machine was built by them; they did not have me on their records as buying the license as well.

    I am activated now the error message seems to have gone away but obviously I would like to know if it would work ( key they have given me)  if I needed to reinstall Windows 7 with the disc I have which is a windows 7 professional install disc for new PCs and if it would effect my updates coming through now or if I reinstalled.  I will do these scans if you think they are now necessary.  Thanks for your help so far, Noel.

     
    Saturday, April 19, 2014 9:20 PM
  • Please post a new MGADiag report - this is somewhat concerning!

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 20, 2014 1:19 AM
    Moderator
  • I am activated my issue is solved.  I am not getting the error message anymore.  I have used an OEM activation key with a retail install.  My motherboard is retail as you said.  I posted a MGADiag report when I had the message.  Will this cause any problems with up dates or a reinstall?  (activating retail with an OEM key)Thanks for your help!



    • Edited by repairme123 Monday, April 21, 2014 11:53 AM
    Monday, April 21, 2014 11:52 AM
  • Until you post a new MGADiag report we cannot tell what the store supplied you with - and it may come back and bite you later, when it's too late to complain!

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, April 22, 2014 9:53 PM
    Moderator
  • Sorry about the delay Noel.  Here is the new MGADiag. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9CYDR-VCHDT-BT2XB
    Windows Product Key Hash: 7tRfOah2n8dKUbs/KQ5UXawFBY4=
    Windows Product ID: 00371-OEM-9305945-12161
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8F45BC0E-896B-47A3-B400-444EEA2EEE2D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8F45BC0E-896B-47A3-B400-444EEA2EEE2D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BT2XB</PKey><PID>00371-OEM-9305945-12161</PID><PIDType>8</PIDType><SID>S-1-5-21-526661313-1396769664-3725291434</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0503</Version><SMBIOSVersion major="2" minor="6"/><Date>20110718000000.000000+000</Date></BIOS><HWID>3A9E3307018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65331</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:24:2014 20:25
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqgMTkqKYjRK3eDb6gKcfjDhsoK2kC5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMICPU  PROC


    Thank You

    Thursday, April 24, 2014 7:35 PM
  • As I suspected - they've given you a hack to bypass the activation and validation testing - thereby making the system demonstrably a counterfeit.

    Let's try the same fix that I posted in my first response..

    Download WATFix - make sure that you UNTICK the box for the 'download manager, and click on the link on the left of the page, not the big shiny button on the right (which is an ad for the download manager!!) - and use that - extract the .exe file, and run it, then reboot.

     Post back with another MGADiag report, and we'll then see what we can do.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.


    Thursday, April 24, 2014 7:41 PM
    Moderator
  • Watfix is showing as a Trojan when I try to extract the file ( my anti virus is blocking it)  The sticker they have  put on my machine is genuine.  What will Watfix do if I run it ?  Will my issue get solved?  What is the fix you want me to try? obviously, I don't want to lose the use of my computer. Thanks for your help


    • Edited by repairme123 Thursday, April 24, 2014 9:25 PM
    Thursday, April 24, 2014 9:23 PM
  • The problem is that the sticker doesn't belong on your machine - it belongs on whatever machine it was taken from (if it even belonged on that one, as these stickers - real ones - are designed to shred before being peeled off).

    WatFix is not a virus - it actually cures the problems caused by something else which MSE detects as being a virus.

    MSE does not call WATFix a virus - or any other form of malware. (and MS should know!)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, April 24, 2014 9:42 PM
    Moderator
  • I will try and get my anti-virus to allow it and get back to you.  If it will not is there an alternative I can give a try?

    Thank You

    Thursday, April 24, 2014 10:20 PM
  • You can always see what effect threatening to report the vendor to Trading Standards, the Police, Microsoft, and various other bodies has on their attitude :)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, April 25, 2014 7:03 AM
    Moderator
  • You can always see what effect threatening to report the vendor to Trading Standards, the Police, Microsoft, and various other bodies has on their attitude :)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    This.  It sounds as if they charged you money because they claimed that they had no record of you buying a license before, then gave you a pirated copy of Windows.  I would take this report back to them and demand a full refund.

    Please do not read this sentence. Please ignore the previous sentence.

    Friday, April 25, 2014 2:59 PM