Notes section showing html escaped characters RRS feed

  • Question

  • In the notes section of an opportunity in Dynamics CRM, when an entry is made (Called the client's phone, but no answer.), it shows correctly, however, when I hover over the note, I see this in the bubble:Called the client's phone, but no answer.

    Where in Dynamics CRM 2013 settings can this HTML escaping be disabled?

    Eric Stott [http://biztalk.stottcreations.com] - Mark as Answer if this reply does.

    Monday, April 7, 2014 6:34 PM

All replies

  • Eric,

    AFAIK, there is no such setting. Could see this happening in CRM Online. Appears to be a defect; You can check with the MS Support team for a possible hotfix.

    If my response helps you in finding your answer then please click 'Mark as Answer' and 'Vote as Helpful'

    Monday, April 7, 2014 10:28 PM