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OFF TOPIC:Cookie handling RRS feed

  • General discussion

  • I get the following error message when I try to retrieve my email through Earthlink webmail:

     

    Sign-in failed. A personal firewall or other security software is blocking the temporary cookie required by Web Mail. Please disable cookie blocking or configure your software to allow cookies from earthlink.net.

     

    I can't find where I can configure to allow earthlink.net cookies.

    Sunday, April 6, 2008 8:39 PM

All replies

  • hmmm...

     

    As an option you can start with a new browser, if you are using Internet Explorer 7 how about you reset it and the very first thing you would proceed after reset is start with the process of having Earthlink webmail - proceed with the setup process once more - this time take notice of everything ( prompts to allow the cookie and also add https:// on the trusted site with the webmail just to be sure.

     

    maybe on your previous attempt with this concern you have inadvertedly rejected the said cookie.


    Also in doing such please seek an assistance from teh Earthlink support...

    Monday, April 7, 2008 5:52 PM