"Windows is not genuine" since reverting back from Windows 10 to Windows 7 Pro. RRS feed

  • Question

  • I upgraded from Windows 7 , which has run well for many years, to Windows 10.  I was unhappy with Windows 10, so I reverted to Windows 7.  Everything seems to work fine EXCEPT now I get a message saying that my copy of Windows is not genuine and when I tried to validate, was told it could not validate.
    Tuesday, May 31, 2016 8:54 PM


  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 1, 2016 7:52 AM