I have a fresh install of XP Pro. Licensed and updated to service pack 3. I have a subscription to Live one care. I used to run Vista, then had problems with my music software. After installing A fresh XP Pro with Live one care on my fresh install, I tried to configure back - up services on Live one care and a comand prompt comes up for 2 seconds and disappears and nothing happens. Can somebody help me please, I know a thing or two bout computers but I am no expert!