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How to verify that our CRM is licensed? RRS feed

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    Hi

    We use to have a trial version on Ms Dynamics CRM 2011 On-Premis, We have bought CRM Server License and 10 Cal licenses. When I bought CRM from distributor all i did was updated the product key in trial CRM but how do I verify that this has applied or the version we are using is licensed now?

    Please help me asap becasuse if we still on trial version than it will expire soon which we dont like to do.

    Also - as I have bought 10 CAL's I can see I still able to create more active users and they all still able to access CRM :( which is strange as I only bought the licese for 10 which i presume embedded in product key.

     

    Thanks

    Fayz

    Fkhoja
    Friday, January 20, 2012 9:07 AM

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    That's an interesting question, I had to have a quick look on the internet to find out more information but I think you know what's coming.  

    From my understanding I think you still have to purchase user Cal's but with Server licensing it doesn't automatically create users as inactive.  This means you have to manage the number of licences yourself and/or with help from your Microsoft partner who supplied the license.

    What can happen is Microsoft can audit your products/licences at any time to see if you have got the correct number of licences.

    I found this white paper, which goes through the licensing

    http://crmdynamics.blob.core.windows.net/docs/Pricing_Licensing_Guide.pdf

    I have copied the parts which I think will be of interest to you but I recommend you read the document yourself

     

    MICROSOFT DYNAMICS CRM SERVER 2011

     Offers a rich feature set, and supports multi-tenant deployments.

     Users are only limited by Server capacity, there is no licensing limit on the number of users

     Licensed under the Server/CAL licensing model

     Users may be added by purchasing Microsoft Dynamics CRM CALs, as outlined below

     

    CLIENT ACCESS LICENSES

    Microsoft Dynamics CRM 2011 Servers are licensed under the Microsoft Server/CAL licensing model, meaning 

    that they require a separate Server license for each Server on which the software is installed, plus a User Client 

    Access License (CAL) for every internal user who accesses CRM

    Ben Hosking
    Check out my CRM Blog
    Linked-In Profile
    Follow Me on Twitter!
    • Marked as answer by Fkhoja Wednesday, January 25, 2012 8:56 AM
    Monday, January 23, 2012 3:36 PM

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    Updating the product key with your new license is the correct way to register your version of CRM, this means you don't have to install CRM again.

    TO check you have a verified version I think you should be able to see this on the Deployment manager application, which is on the machine of the CRM server.  You will need to have the login details of the account which installed CRM (unless they added in new deployment manager users).

    on here you can see the servers, my server for crm says full server, I'm guessing it might say something else for a trial.

    if you click on the Microsoft Dynamics CRM icon on the left hand menu you will be able to see how many Licences you require.  

    I think the licenses work differently depending on what server licence you have.  

    if you have the Dynamics Server 2011 license then I don't think this has a limit on the number of cal's you can add

    if you have workgroup license then this will limit the number of active users you can add and when you hit your limit it will add the next user as a disable user (which this forum posts discusses http://social.microsoft.com/Forums/en-US/crmdeployment/thread/2f0e0bed-c893-4666-8447-08ab6221101d)

     

    Ben Hosking
    Check out my CRM Blog
    Linked-In Profile
    Follow Me on Twitter!
    • Edited by The Hosk Friday, January 20, 2012 12:16 PM more detailed answer
    Friday, January 20, 2012 11:56 AM
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    Thanks Hoskinator!

    is that mean if I have a CRM 2011 Server license I do not require CALs? which means organisation can allocate or create 20 users and they all can access CRM as a client?

    Thanks

    Fayz

    Fkhoja
    Monday, January 23, 2012 3:06 PM
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    That's an interesting question, I had to have a quick look on the internet to find out more information but I think you know what's coming.  

    From my understanding I think you still have to purchase user Cal's but with Server licensing it doesn't automatically create users as inactive.  This means you have to manage the number of licences yourself and/or with help from your Microsoft partner who supplied the license.

    What can happen is Microsoft can audit your products/licences at any time to see if you have got the correct number of licences.

    I found this white paper, which goes through the licensing

    http://crmdynamics.blob.core.windows.net/docs/Pricing_Licensing_Guide.pdf

    I have copied the parts which I think will be of interest to you but I recommend you read the document yourself

     

    MICROSOFT DYNAMICS CRM SERVER 2011

     Offers a rich feature set, and supports multi-tenant deployments.

     Users are only limited by Server capacity, there is no licensing limit on the number of users

     Licensed under the Server/CAL licensing model

     Users may be added by purchasing Microsoft Dynamics CRM CALs, as outlined below

     

    CLIENT ACCESS LICENSES

    Microsoft Dynamics CRM 2011 Servers are licensed under the Microsoft Server/CAL licensing model, meaning 

    that they require a separate Server license for each Server on which the software is installed, plus a User Client 

    Access License (CAL) for every internal user who accesses CRM

    Ben Hosking
    Check out my CRM Blog
    Linked-In Profile
    Follow Me on Twitter!
    • Marked as answer by Fkhoja Wednesday, January 25, 2012 8:56 AM
    Monday, January 23, 2012 3:36 PM
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    great stuff!


    Thank for your effort Hoskinator - really appreciated :)

     

    regards


    Fayz

    Fkhoja
    Wednesday, January 25, 2012 8:57 AM
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    please chech the below link: it has a direct respond for your question

    http://thecrmgrid.wordpress.com/2011/07/07/is-my-crm-2011-server-licenced-or-on-trial/

    Is my CRM 2011 server licenced or on trial?

    July 7, 2011 at 11:59 UTC · Filed under MSCRM 2011 and tagged: , , , , ,

    There is no obvious way to determine if you CRM server is using a trial licence key or a full licence key. You can infer if you are on trial or not bu looking in Deployment Manager on the CRM Server.

    An unregistered CRM 2011 installation will show a Product ID in Deployment Manager with the format:
    XXXXX-010-XXXXXXX-XXXXX

    A registered installation will show Product ID in the format:
    XXXXX-06X-XXXXXXX-XXXXX

    If you want further reassuramce, you can confirm if the key you have installed is a full key by attempting to change it to a trial Licence Key via “Change Product Key” in deployment Manager. If a full key has previously been applied, you will recieve an error if you try to change it to a trial key.

    Trial keys:

    • Microsoft Dynamics CRM Workgroup Server 2011 (5 CAL limit): H84KC-JH8DF-7PDYK-TXBXR-2RMMT
    • Microsoft Dynamics CRM Server 2011 (no CAL limit): MQM2H-JYYRB-RRD6J-8WBBC-CVBD3

    please mark as answer if you find it helpful

    Mahmoud Samir

    Lead CRM Consultant

    MSA

    Tuesday, June 26, 2012 8:42 AM