Invalid Product key RRS feed

  • Question

  • Hello,

          i just bought a Toshiba laptop 3 weeks ago. I was trying to use excel but it keeps asking me for a product key. I looked at the bottom of my laptop where it has a 25 character product key but it says it is invalid. I am starting to be very frustuated that i do not know how to make my laptop work. what can i do in my situation?

    thanks in advance

    gabriela Magana

    Tuesday, September 7, 2010 3:24 AM


  • Gabriela

    The key on the bottom of your laptop is for Windows. The version of office that comes with most PC's is a trial version unless otherwise specified. The key on the bottom of the PC will not work for Office.



    • Marked as answer by Darin Smith MS Tuesday, September 7, 2010 9:14 PM
    Tuesday, September 7, 2010 3:46 AM