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Windows Not Genuine Copy RRS feed

  • Question

  • i have the same problem, i tried your method in using the "CMD.exe"  and the commands to use but it didn't work, this is my diagnostic:
    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-H9CBM-3FJCG-CMCV3
    Windows Product Key Hash: gY+3NCU2zhlqt7TP6aE49m2+F14=
    Windows Product ID: 00359-OEM-8617607-84827
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {D96484D1-550C-49CB-9528-CB932CB89096}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D96484D1-550C-49CB-9528-CB932CB89096}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CMCV3</PKey><PID>00359-OEM-8617607-84827</PID><PIDType>3</PIDType><SID>S-1-5-21-1285433158-3291410852-3149970537</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7529</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V4.4</Version><SMBIOSVersion major="2" minor="6"/><Date>20091125000000.000000+000</Date></BIOS><HWID>F5BB0600010000F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: N/A
    HrOnline: N/A
    HealthStatus: N/A
    Event Time Stamp: N/A
    WAT Activex: Not Registered - 0x80040154
    WAT Admin Service: Not Registered - 0x80040154

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            7529MS        A7529400
      FACP            7529MS        A7529400
      MCFG            7529MS        OEMMCFG
      OEMB            7529MS        A7529400
      GSCI            7529MS        GMCHSCI


    Monday, February 8, 2010 3:13 AM

Answers

  • Hello DeadEyeJo,

      I have more then one set of steps that start with opening a CMD window so I'm not sure what set of steps you tried.

      Your Diagnostic Report does indicate that Windows 7's Licensing Store is corrupt or unreadable. Please follow the below steps to recreate the Store (NOTE: there are two versions of these steps. One for Vista and one for Windows 7. They are very similare but the Vista one will not work on Windows 7.  even if you think you have done these steps already, please try again and follow the below steps very carefully).  

    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator <-very important
    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection servive may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.


    These are the only steps I can suggest for this issue so if they do not work, your next steps would be to either create a (no cost) support request at http://support.microsoft.com/gp/contactwga or reinstall Windows. 

    Thank you,
    Darin MS
     
    • Marked as answer by Darin Smith MS Monday, February 8, 2010 11:36 PM
    Monday, February 8, 2010 11:36 PM