Microsoft home and student requesting product key but does not recognize one provided on laptop label ..after notification of expired office and student trial version.

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  Being prompted for product key to Microsoft home and student in order to continue running powerpoint,.... Have entered product key found on label on bottom of laptop.  Purchased laptop, new, with Windows Vista 2007 in '07, from Best Buy.  According to photo's of product key labels on Microsoft's website it is "original".  Not reconstucted, etc...  Installed SP2 to see if this would help but did not.  Suggestions welcomed.

  • Changed type JimR1Moderator Sunday, September 19, 2010 4:40 AM Off topic. Not a One Care question.
  • Moved by JimR1Moderator Sunday, September 19, 2010 4:40 AM (From:Windows Live OneCare Install and Activate)

  Sunday, September 19, 2010 2:37 AM