locked
Getting the error code 80070426 for vista 32bit RRS feed

  • Question

  • I am having this problem with windows updates. I read a post on fixing it but now I cant find it.

    I have tryed to start the licensing but I get error 0x0000022 I have a feeling its a product key issue

    Updated worked fine for a long time but stopped a few months ago.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9106C58E-2B2D-4C04-BD1D-D5FDBEC6EF9C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 102
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Mark\AppData\Roaming\Maxthon2\Maxthon.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9106C58E-2B2D-4C04-BD1D-D5FDBEC6EF9C}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3478263737-1913028199-2386327238</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KJ328AA-ABG m9280a</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.14 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080325000000.000000+000</Date></BIOS><HWID>7D333507018400F2</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>AB9313AAE56C586</Val><Hash>xjNQ1/iZetv/yJLC3gc45cpHBho=</Hash><Pid>89409-707-0945442-65054</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7A60FF1CA13281E</Val><Hash>I3zREcW+EQhEpBCwzEwQ57XnppA=</Hash><Pid>89451-OEM-6601521-16070</Pid><PidType>11</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAEAAQACAAAAAwABAAEAeqgW8FCJ5ltu5JIAKpfarfL0YD4ZM4r5rFYJf9bH

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC


    Any ideas?

    Saturday, April 2, 2011 4:29 AM

Answers

  • Noel, I ran chkdsk/f on reboot & now updates are downloading.

    Thanks for your help.

    • Marked as answer by Doger35 Saturday, April 2, 2011 8:37 PM
    Saturday, April 2, 2011 8:36 PM

All replies

  • "Doger35" wrote in message news:5abe1a04-fcb8-4727-9ff5-e36ce07eed55...

    I am having this problem with windows updates. I read a post on fixing it but now I cant find it.

    I have tryed to start the licensing but I get error 0x0000022 I have a feeling its a product key issue

    Updated worked fine for a long time but stopped a few months ago.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    Any ideas?


    There's a good chance that you have major file corruption issues - possibly caused by a failing hard drive.
    I suggest that you first back up your data to external storage, then run a checkdisk, and the HD manufacturer's test utility.
    See what they report, and whether they can fix the drive - then post back with a new MGADiag report.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 2, 2011 6:43 AM
    Moderator
  • Noel, I ran chkdsk/f on reboot & now updates are downloading.

    Thanks for your help.

    • Marked as answer by Doger35 Saturday, April 2, 2011 8:37 PM
    Saturday, April 2, 2011 8:36 PM
  • "Doger35" wrote in message news:db6a0fbf-4dec-4cc2-ad12-753ca7a2572e...

    Noel, I ran chkdsk/f on reboot & now updates are downloading.

    Thanks for your help.


    Please post another report - it may show up more problems.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 2, 2011 10:10 PM
    Moderator
  • I cant get magdiag to run. I have redownloaded it and as soon as I run it task manager says this program is not responding.
    Sunday, April 3, 2011 4:34 AM
  • Any Ideas?

    Monday, April 4, 2011 12:10 PM
  • "Doger35" wrote in message news:16560171-6d41-4c0b-85af-c7105273509c...

    Any Ideas?


    The only thing that comes to mind is either an over-zealous security suite, or malware.
    What AV are you using?
    Download, install, update and run Malwarebytes Anti-malware (www.malwarebytes.org)  - see what it finds, and delete it all.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 4, 2011 12:16 PM
    Moderator
  • That looks like one of those I found heaps of stuff wrong & give me your credit card number & I will fix it sites.

    Shouldnt windows defender pick that stuff up?

     


    Monday, April 4, 2011 12:48 PM
  • "Doger35" wrote in message news:499223f5-d50f-4051-b8de-b13cc6f7ad3d...

    That looks like one of those I found heaps of stuff wrong & give me your credit card number & I will fix it sites.

    Shouldnt windows defender pick that stuff up?

     



    No - Malwarebytes is the current best-of-breed for the anti-malware fight.
    Defender has to worry a lot more about what it flags as being malware, as the bad guys have taken to suing the large companies for defamation etc. in 'questionable' cases, and MS is a rich plum to pick at. The smaller companies probably have less cash than the bad guys, so it's not profitable to sue them and they don't bother.
    There's no need to pay for MBAM - simply choose the free version.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 4, 2011 12:55 PM
    Moderator
  • Hi Noel. I dled & ran MBAM (looks like a handy thing) & renoved all it found. I still cant run MGADiag program not responding after uninstalling & re downloading a fresh virgin:)

    I'm thinking virus as my Av has been out of subscribtion for a while. Know of any good free ones?

    Mark.

    Tuesday, April 5, 2011 8:44 AM
  • "Doger35" wrote in message news:59adf824-2d13-4202-98e6-2ea9647001ff...

    Hi Noel. I dled & ran MBAM (looks like a handy thing) & renoved all it found. I still cant run MGADiag program not responding after uninstalling & re downloading a fresh virgin:)

    I'm thinking virus as my Av has been out of subscribtion for a while. Know of any good free ones?

    Mark.


    What did MBAM find?
    First of all, uninstall any current Anti-Virus, and download their removal tool and run that as well, to remove the dregs of the AV.
     
    Since your PC appears to be showing as genuine, try downloading MSE and installing that (http://www.microsoft.com/security/pc-security/mse.aspx )
    If it fails because the system can't be validated, then try Avast! free version.
     
    either way, update and then run a full system scan.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 5, 2011 8:53 AM
    Moderator
  • Hi Noel, I had some drama removing old AV's there seem to be several.

    The install was stopping with an error I looked up & was to do with other Avs.

    Now I'm pretty sure I have got the lot of em. The install is taking ages. 3 hours so far & Task manager says its still running.

    Normal?

    Wednesday, April 6, 2011 10:16 AM
  • "Doger35" wrote in message news:9a6e43cf-cb88-44a4-a583-775ccdf83d0b...

    Hi Noel, I had some drama removing old AV's there seem to be several.

    The install was stopping with an error I looked up & was to do with other Avs.

    Now I'm pretty sure I have got the lot of em. The install is taking ages. 3 hours so far & Task manager says its still running.

    Normal?


    The initial install should be fairly quick (a 7.5MB download is the installer) - then there's the fairly lengthy update download, when can fail for various reasons (such as a poor connection - a problem I frequently get with mobile dongles),  but is reasonably easy to restart. Then there's a Quick scan of the system which depends on how much is installed, and how many problems there are.
    The initial install shouldn't take more than 5 mins
    The download takes as long as it takes <g> - usually 5 mins to 50 mins, depending on connection speed.
    The scan takes anywhere from 10 mins to a couple of hours, depending on computer speed, and amount of installed applications, etc.
     
    Which AV's had been installed?
    Some have particularly bad removal routines - and there's always the possibility that you missed one, so check that as well.
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, April 6, 2011 10:35 AM
    Moderator
  • Well Noel I have had just about enough of this.

    I have scoured my system for other av or malwere stuff I may have downloaded I cant find anymore. I downloaded the seconded one you recomded & it found no virus.

     

    Would windows defender be one I should get rid of? As I have not done that.

    I'm starting to think windows update just not worth the trouble as my machine seems to be working fine.

    Mark.

    Friday, April 8, 2011 12:34 PM
  • "Doger35" wrote in message news:4e789513-fe24-4436-9e56-58866d529f01...

    Well Noel I have had just about enough of this.

    I have scoured my system for other av or malwere stuff I may have downloaded I cant find anymore. I downloaded the seconded one you recomded & it found no virus.

     

    Would windows defender be one I should get rid of? As I have not done that.

    I'm starting to think windows update just not worth the trouble as my machine seems to be working fine.

    Mark.


    No - Windows Defender is switched off by any AV's with which it is incompatible, so there should be no need to switch it off yourself.
     
    I can't say I blame you feeling a little jaded. I would think seriously about a complete reinstall, if I were you - and make preparations for it, so that you're not caught on the hop if the system goes down.
    If you do opt for that, the first thing to do afterwards is to update the system fully, and only then reinstall the applications (including AV), and then the data.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 8, 2011 7:16 PM
    Moderator