error applying rollup 16 - Action Microsoft.Crm.Setup.Common.Update.DBRemoveAction failed

All replies

• 

  

  0

  Sign in to vote

  Hi,

  Verify if the installation account has ability to create objects within the Active Directory organizational unit that is the target parent organizational unit for installing Microsoft CRM and try also to use the same account which was use to install the CRM.

  CRM rollup 18 is also released you may also try that: http://blogs.msdn.com/b/crm/archive/2011/06/30/update-rollup-18-for-microsoft-dynamics-crm-4-0.aspx

   Also have a look on this post: http://social.microsoft.com/Forums/en/crmdeployment/thread/c3ea3c49-377e-4583-8066-a347bce7ba0d

  ---

  Jehanzeb Javeed
  
  http://worldofdynamics.blogspot.com
  Linked-In Profile |CodePlex Profile
  
  If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
  

  Friday, July 8, 2011 11:17 PM
• 

  

  0

  Sign in to vote

  Hi,

  Try this solution

  Make sure to apply rollup 7, 12 before applying rollup 16.

  http://weblogs.asp.net/pabloperalta/archive/2010/08/05/microsoft-crm-setup-common-update-dbupdateaction-failed.aspx

   

  Regards,

  ---

  Khaja Mohiddin|||||  http://www.dynamicsexchange.com/
  

  Saturday, July 9, 2011 6:05 AM
• 

  

  0

  Sign in to vote

  Thanks Jehanzeb and Khaja for the responses.

  I have checked both forum thread and blog. Pretty sure the permission is right but we'll double triple check again as at this point i just can't think of any other reason why this is failing.

  FYI - we are using the original account we used to install CRM initially; account is already sys_admin in SQL; account is Local Admin

  We did try rollup 7, then 12 before 16; no luck.

  Tuesday, July 12, 2011 1:11 PM