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After 3/4 year of use my Windows XP SP3 does not pass validation any more??? RRS feed

  • Question

  • Hello,

    I used my Windows XP SP3 till today with out any problem. It wass always seen as genuine software.

    From today 9-11-2010 at startup I got the message that my Windows did not pass the validation test.

    I know there was yesterday an incomplete update from Apple Safari and QuickTime.

    I tried to get back to September 6, this did not help.

    I uninstalled all Apple software and cleaned the register, no result.

    Tried un and off-line validation again, the mesage is; that my productkey is not valid for my region

    here are some system details:

    Microsoft Windows XP Professional Service Pack 3
    Product Part No.: A22-00001
    Installed from 'Full Packaged Product' media.
    Product ID: *****-640-8834005-23756  match to CD Key data
    CD Key: [Redacted]***************************************
    Computer Name: NL-AMD-DHJ-WS1
    Registered Owner: Your User Name
    Registered Organization: Your Organization Name
    Windows Information
    Microsoft Windows XP
    Service Pack 3
    Registered Owner: Your User Name
    Registered Organization: Your Organization Name

    The computer is a HP dc5100 sff that I have second hand.

    It before had also Windows XP (oem) installed with product key : *****-******-GKD2W-P3TPM

    I got the machine form a known used computerstore with a complete new and sealed XP oem CD ( with hologram), booklet and product key sticker.

    the CD did not work with the the key that I found on the computer bud with the key on the sticker I could install and validate without any problem.

    I always have the latesed updates installed and use Microsoft Security Essentials and IObit ASC 3.7.0 to keep free of spyware, mallware and virusses.

     

    Anyone has an idea how this can happen after using my Windows without problems  8 months and more important how to fix this?

     

     


     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23756
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {0B6A059B-F3B9-4D06-AA82-FE7AC3F99826}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0B6A059B-F3B9-4D06-AA82-FE7AC3F99826}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23756</PID><PIDType>1</PIDType><SID>S-1-5-21-1214440339-484061587-682003330</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dc5100 SFF(PT005AW)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786C2 v01.02</Version><SMBIOSVersion major="2" minor="3"/><Date>20041201000000.000000+000</Date></BIOS><HWID>C6313D470184407D</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 9C19:Compaq Computer Corporation|1155C:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|EAF8:Compaq Computer Corporation|11583:Compaq Computer Corporation|11583:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|EAF8:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Douwe Hessel de Jong, Amsterdam

    • Edited by Carey FrischMVP, Editor Saturday, September 11, 2010 7:01 PM PK Removed from view
    • Edited by DouweHessel Sunday, September 12, 2010 9:47 AM delete product key's
    Saturday, September 11, 2010 4:55 PM

Answers

  • Yes Noel you are right!

    The code on the machine is, I guess, of an HP oem version of Windows XP profesional.

    I found an item that is almost the same as mine with answer from Microsoft that  makes clear that volume license key's can not be resold.

    so I did send the shop an email that I want a free legal CD or I go to Microsoft and the police, I hope this will do it.

    Thanks for the help

    The sticker on the CD and booklet, was yellow and green of color, you shout not accept one off these


    Douwe Hessel de Jong, Amsterdam
    • Edited by DouweHessel Saturday, September 11, 2010 7:57 PM add more info
    • Marked as answer by DouweHessel Sunday, September 12, 2010 9:43 AM
    Saturday, September 11, 2010 7:46 PM
  • "DouweHessel" wrote in message news:2d24ae93-2771-4a04-97ed-f2d0d34ad2e1...

    Yes Noel you are right!

    The code on the machine is, I guess, of an HP oem version of Windows XP profesional.

    I found an item that is almost the same as mine with answer from Microsoft that  makes clear that volume license key's can not be resold.

    so I did send the shop an email that I want a free legal CD or I go to Microsoft and the police, I hope this will do it.

    Thanks for the help

    The sticker on the CD and booklet, was yellow and green of color, you shout not accept one off these


    Douwe Hessel de Jong, Amsterdam

    Yellow and Green is the new colour for the sticker - look here
     
    However - note that the shop should NOT have supplied you the disk without preinstalling the OS, and applying the sticker to the case.
    The Key on the case should be valid with a proper install disk of  OEM  XP Pro - Volume disks are by definition, retail disks.
    You may be able to change the Key to the one on the case sticker (the HP one) using the Product Key Update tool -

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, September 14, 2010 10:33 PM
    Saturday, September 11, 2010 11:24 PM
    Moderator

All replies

  • "DouweHessel" wrote in message news:5ae40051-5ed9-404a-bb4a-fa1c5b454140...

    Hello,

    I used my Windows XP SP3 till today with out any problem. It wass always seen as genuine software.

    From today 9-11-2010 at startup I got the message that my Windows did not pass the validation test.

    I know there was yesterday an incomplete update from Apple Safari and QuickTime.

    I tried to get back to September 6, this did not help.

    I uninstalled all Apple software and cleaned the register, no result.

    Tried un and off-line validation again, the mesage is; that my productkey is not valid for my region

    here are some system details:

    Microsoft Windows XP Professional Service Pack 3
    Product Part No.: A22-00001
    Installed from 'Full Packaged Product' media.
    Product ID: 55274-640-8834005-23756  match to CD Key data
    CD Key: [Redacted]
    Computer Name: NL-AMD-DHJ-WS1
    Registered Owner: Your User Name
    Registered Organization: Your Organization Name
    Windows Information
    Microsoft Windows XP
    Service Pack 3
    Registered Owner: Your User Name
    Registered Organization: Your Organization Name

    The computer is a HP dc5100 sff that I have second hand.

    It before had also Windows XP (oem) installed with product key : [redacted]

    I got the machine form a known used computerstore with a complete new and sealed XP oem CD ( with hologram), booklet and product key sticker.

    the CD did not work with the the key that I found on the computer bud with the key on the sticker I could install and validate without any problem.

    I always have the latesed updates installed and use Microsoft Security Essentials and IObit ASC 3.7.0 to keep free of spyware, mallware and virusses.

     

    Anyone has an idea how this can happen after using my Windows without problems  8 months and more important how to fix this?


    Douwe Hessel de Jong, Amsterdam
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 11, 2010 5:23 PM
    Moderator
  • that is done Noel, in the original item

     


    Douwe Hessel de Jong, Amsterdam
    Saturday, September 11, 2010 5:45 PM
  • "DouweHessel" wrote in message news:84129a95-1106-4a97-81f9-2fc0ca4bff83...

    that is done Noel, in the original item

     


    Douwe Hessel de Jong, Amsterdam

    You have NOT posted the full report - and without that all we are going to be able to do is guess - please follow my instructions.
     
    Please also edit out your key (I have done the same in my response - I hadn't realised that you'd posted the full key)
    [EDIT]
    Sorry- I seem to have gotten an edited version of your first post - I'll try again in a moment
     
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 11, 2010 7:19 PM
    Moderator
  • Your Key is showing as being a Volume License Key - most likely an MSDN Key

     

    For what version of Windows s the COA Sticker on the case?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 11, 2010 7:24 PM
    Moderator
  • Yes Noel you are right!

    The code on the machine is, I guess, of an HP oem version of Windows XP profesional.

    I found an item that is almost the same as mine with answer from Microsoft that  makes clear that volume license key's can not be resold.

    so I did send the shop an email that I want a free legal CD or I go to Microsoft and the police, I hope this will do it.

    Thanks for the help

    The sticker on the CD and booklet, was yellow and green of color, you shout not accept one off these


    Douwe Hessel de Jong, Amsterdam
    • Edited by DouweHessel Saturday, September 11, 2010 7:57 PM add more info
    • Marked as answer by DouweHessel Sunday, September 12, 2010 9:43 AM
    Saturday, September 11, 2010 7:46 PM
  • "DouweHessel" wrote in message news:2d24ae93-2771-4a04-97ed-f2d0d34ad2e1...

    Yes Noel you are right!

    The code on the machine is, I guess, of an HP oem version of Windows XP profesional.

    I found an item that is almost the same as mine with answer from Microsoft that  makes clear that volume license key's can not be resold.

    so I did send the shop an email that I want a free legal CD or I go to Microsoft and the police, I hope this will do it.

    Thanks for the help

    The sticker on the CD and booklet, was yellow and green of color, you shout not accept one off these


    Douwe Hessel de Jong, Amsterdam

    Yellow and Green is the new colour for the sticker - look here
     
    However - note that the shop should NOT have supplied you the disk without preinstalling the OS, and applying the sticker to the case.
    The Key on the case should be valid with a proper install disk of  OEM  XP Pro - Volume disks are by definition, retail disks.
    You may be able to change the Key to the one on the case sticker (the HP one) using the Product Key Update tool -

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, September 14, 2010 10:33 PM
    Saturday, September 11, 2010 11:24 PM
    Moderator
  • Hello Noel,

    The code on the COA of the computer was accepted by Microsoft.

    No more problems thanks to you help!


    Douwe Hessel de Jong, Amsterdam
    Sunday, September 12, 2010 9:45 AM
  • "DouweHessel" wrote in message news:6033418d-c9bd-4d75-ae30-6655284f665d...

    Hello Noel,

    The code on the COA of the computer was accepted by Microsoft.

    No more problems thanks to you help!


    Douwe Hessel de Jong, Amsterdam

    Glad to hear it - now go and beat the supplier about the head for incompetence :)
     
    Good luck!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, September 12, 2010 7:34 PM
    Moderator