How to update Quote Total Value field without opening record RRS feed

  • Question

  • We are using Scribe to import Quotes and Quote Products.  The import works fine, but the Total Value field does not update until the record is opened, so when a user looks at Quotes in a view, all they see are zeros.  Is there any way to force the update?

    Ken Compter

    Friday, July 12, 2013 9:43 PM

All replies

  • Hi,

    Scribe has nothing to do with the OnLoad event of the form.

    I would guess that scribe is importing 0 in that field and there is a script on the OnLoad event of the form that calculates the field's value. You will need to investigate further

    cheers, S.Khan MCTS

    Saturday, July 13, 2013 10:33 AM
  • That is correct. The Total Value field is read only OOB by design. The question is, by what method can we update that field without opening all the records manually? The only alternative we have come up with is creating a currency field and importing the value (using Scribe), and using that field in a view.  If the user opens the record, then the OOB field will update.

    Ken Compter

    Saturday, July 13, 2013 2:55 PM