locked
delete my genuine please RRS feed

  • Question

  •  <P>Diagnostic Report (1.7.0095.0):<BR>-----------------------------------------<BR>WGA Data--><BR>Validation Status: Invalid Product Key<BR>Validation Code: 8<BR>Online Validation Code: N/A<BR>Cached Validation Code: N/A<BR>Windows Product Key: *****-*****-WV8PG-6FQMD-CPTQD<BR>Windows Product Key Hash: PKRJ8LabjcyvNKUzKAHDUqrG4rU=<BR>Windows Product ID: 55274-644-6799297-23085<BR>Windows Product ID Type: 1<BR>Windows License Type: Volume<BR>Windows OS version: 5.1.2600.2.00010100.2.0.pro<BR>CSVLK Server: N/A<BR>CSVLK PID: N/A<BR>ID: {180A2217-4AA8-46F5-A61C-B27E8DFA6E2B}(3)<BR>Is Admin: Yes<BR>TestCab: 0x0<BR>WGA Version: Registered, 1.8.31.0<BR>Signed By: Microsoft<BR>Product Name: N/A<BR>Architecture: N/A<BR>Build lab: N/A<BR>TTS Error: N/A<BR>Validation Diagnostic: 025D1FF3-171-1<BR>Resolution Status: N/A</P>
    <P>WgaER Data--><BR>ThreatID(s): N/A<BR>Version: N/A</P>
    <P>WGA Notifications Data--><BR>Cached Result: 8<BR>File Exists: Yes<BR>Version: 1.8.31.0<BR>WgaTray.exe Signed By: Microsoft<BR>WgaLogon.dll Signed By: Microsoft</P>
    <P>OGA Notifications Data--><BR>Cached Result: N/A, hr = 0x80070002<BR>Version: N/A, hr = 0x80070002<BR>WGATray.exe Signed By: Microsoft<BR>OGAAddin.dll Signed By: N/A, hr = 0x80070002</P>
    <P>OGA Data--><BR>Office Status: 114 Blocked VLK 2<BR>Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2<BR>OGA Version: N/A, 0x80070002<BR>Signed By: N/A, hr = 0x80070002<BR>Office Diagnostics: 025D1FF3-171-1</P>
    <P>Browser Data--><BR>Proxy settings: N/A<BR>User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)<BR>Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe<BR>Download signed ActiveX controls: Prompt<BR>Download unsigned ActiveX controls: Disabled<BR>Run ActiveX controls and plug-ins: Allowed<BR>Initialize and script ActiveX controls not marked as safe: Disabled<BR>Allow scripting of Internet Explorer Webbrowser control: Disabled<BR>Active scripting: Allowed<BR>Script ActiveX controls marked as safe for scripting: Allowed</P>
    <P>File Scan Data--></P>
    <P>Other data--><BR>Office Details: <GenuineResults><MachineData><UGUID>{180A2217-4AA8-46F5-A61C-B27E8DFA6E2B}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CPTQD</PKey><PID>55274-644-6799297-23085</PID><PIDType>1</PIDType><SID>S-1-5-21-776561741-1229272821-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V3700 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20080104000000.000000+000</Date></BIOS><HWID>069F39370184606A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57014</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  </P>
    <P> </P>
    Saturday, September 6, 2008 3:29 PM

Answers

  • My love bear,

    Right now, your Compaq Presario laptop computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, as in your case, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, a Volume License for XP is an upgrade-only license and can never be used as the original or base license for XP on a computer.

    If you search the forum for the part of the VLK reported by the mgadiag utility, WV8PG-6FQMD-CPTQD, you will see that two other posters have submitted reports with that same blocked/invalid VLK.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Also, please note that the mgadiag utility is identifying your installation of Office 2003 Pro as being Nongenuine (Office Status:  114 means nongenuine).  If this comes as a surprise to you, please return to the place of purchase and demand either genuine Office software or a refund.  In any case, please uninstall the nongenuine Office 2003 Pro installation from your computer.

    Next, look on the computer case or in the materials that came with the computer to see if you have a Certificate of Authenticty (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  We would expect it to read "Compaq" or "HPQ" in your case.

    4.  DO NOT post the Product Key that is printed on the CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by RickImAPC Monday, September 8, 2008 2:46 PM
    Saturday, September 6, 2008 5:08 PM
  • My Love Bear,


    In addition to Dan's reply, Genuine Microsoft software is published by Microsoft, properly licensed, and supported by Microsoft or a trusted partner. By using genuine Microsoft software, you can be confident that your software is legitimate and fully supported by Microsoft. Microsoft is working to protect consumers against counterfeit and pirated software.

    The Windows Genuine Advantage (WGA) program forum does not support the removing or uninstalling of Windows Genuine Advantage software.

    For more information, please feel free to browse the following link:

    http://www.microsoft.com/genuine/About.aspx?displaylang=en

    Thank you for visiting the WGA program forum.

    Rick, MS

    • Marked as answer by RickImAPC Monday, September 8, 2008 2:46 PM
    • Edited by RickImAPC Monday, September 8, 2008 2:48 PM FNTC
    Monday, September 8, 2008 2:45 PM

All replies

  • My love bear,

    Right now, your Compaq Presario laptop computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, as in your case, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, a Volume License for XP is an upgrade-only license and can never be used as the original or base license for XP on a computer.

    If you search the forum for the part of the VLK reported by the mgadiag utility, WV8PG-6FQMD-CPTQD, you will see that two other posters have submitted reports with that same blocked/invalid VLK.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Also, please note that the mgadiag utility is identifying your installation of Office 2003 Pro as being Nongenuine (Office Status:  114 means nongenuine).  If this comes as a surprise to you, please return to the place of purchase and demand either genuine Office software or a refund.  In any case, please uninstall the nongenuine Office 2003 Pro installation from your computer.

    Next, look on the computer case or in the materials that came with the computer to see if you have a Certificate of Authenticty (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  We would expect it to read "Compaq" or "HPQ" in your case.

    4.  DO NOT post the Product Key that is printed on the CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by RickImAPC Monday, September 8, 2008 2:46 PM
    Saturday, September 6, 2008 5:08 PM
  • My Love Bear,


    In addition to Dan's reply, Genuine Microsoft software is published by Microsoft, properly licensed, and supported by Microsoft or a trusted partner. By using genuine Microsoft software, you can be confident that your software is legitimate and fully supported by Microsoft. Microsoft is working to protect consumers against counterfeit and pirated software.

    The Windows Genuine Advantage (WGA) program forum does not support the removing or uninstalling of Windows Genuine Advantage software.

    For more information, please feel free to browse the following link:

    http://www.microsoft.com/genuine/About.aspx?displaylang=en

    Thank you for visiting the WGA program forum.

    Rick, MS

    • Marked as answer by RickImAPC Monday, September 8, 2008 2:46 PM
    • Edited by RickImAPC Monday, September 8, 2008 2:48 PM FNTC
    Monday, September 8, 2008 2:45 PM