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Mapping network drivers in branch office from headquarter RRS feed

  • Question

  • Hello everyone:

     

    We have one Windows Server 2003 domain across two sites, branch office and headquarter. There are two domain controllers in main site and one domain controllre in branch. The two site use different IP adress (subnetted) and connected by 1 T1 data line. There are also several application servers in the headquarter. One application needs a mapped drive from a server at the headquarter. Users in headquarter are using the mapped drive and running the application with no problems, however, in the client computers in the branch, mapping to the same shared folder (driver) does not work; the error message is:

    "The drive could not be mapped because no network was found" .

    I am sure the NTFS and shared permissions are configured correctly in the server, and the client computers can use Ping command and Remote Desktop Connection to access the server.  The most thing confused is that there are other servers in the headquarter and their shared folders can be mapped from clien computers in the branch without any issues.

    I have checked the following services in the server required for running mapping a drive; they are all started:    

    "Remote Access Auto Connection Manager"
    "TCP/IP Netbios helper"
    "Secondary Logon"
    "Remote Procedure Call"

    We need to get this problem resolved as soon as possible so that the users can run the application. Please help us if you have any suggestions and solutions. Thank you very much in advance.

     

    Jinshui



     

       

    Thursday, November 8, 2007 3:20 AM