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business unit on the same enitity same record RRS feed

  • Question

  • i have a question about the business units.

     

    i have two business unit using the the entity account each business unit can see the same record but if any of the business unit change the record can be viewed by the only business unit which changes the record and the other business unit see it is own copy of the record can we achieve this in mscrm 2011

    Monday, January 23, 2012 8:18 AM

Answers

  • Since both business units are referring to the same record, any changes made to the record would be updated in the database and visible to all that have access to the record.

    CRM does not provide an option to maintain local copies of records.

    HTH

    Sam


    Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com

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    Monday, January 23, 2012 8:34 AM