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If we all have this Windows 7 validation problem, why won't Microsoft provide a damn patch for it? RRS feed

  • Question

  • My Toshiba laptop will be 1 year old this month. It worked fine until 2 weeks ago when I downloaded Google Chrome. Since then, I keep getting a pop-up that says my computer isn't running a vlaid copy of Windows 7 -- when it IS! All the software was pre-loaded when I bought the computer from Best Buy so I have no product key to enter anywhere. I ran the Microsoft Advantage Diagnostic scan -- see results below. The moderator on another forum said he wasn't savvy enough to offer a fix & told me to post the Diagnostic scan on this thread.

    So can anyone tell me how to correct this? I took it back to Best Buy only to be told that I had to call Toshiba & pay $25 for a System Restore disk, but it won't arrive for a few days. And I'd rather not have to reformat my hardrive & reload Windows 7. I know how to save my music & documents & stuff in folders that I created myself. But I have tons of bookmarks in MSIE that I need & I have no clue how to download them to my thumbdrive then reinstall them once I reinstall Windows 7. So if there's another way to correct the problem, I'd really appreciate the help for anyone here.

    -------------------------------------------------------------------------------------------------------------------

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.1.0.003
    ID: {4D488631-4C8E-40A0-ADA3-64EDF86B8B24}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Deirdre\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4D488631-4C8E-40A0-ADA3-64EDF86B8B24}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-1974626036-4280679970-1055759328</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L455</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.40</Version><SMBIOSVersion major="2" minor="5"/><Date>20100325000000.000000+000</Date></BIOS><HWID>4F133B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    C:\windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 7:1:2011 01:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAIAAAABAAAAAgABAAEAeqg4Jc1Q/EnaeiTIrlhawtomtDARlFa4
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP TOSCPL CRESTLNE
      HPET INTEL CRESTLNE
      BOOT PTLTD $SBFTBL$
      MCFG INTEL CRESTLNE
      SLIC TOSCPL TOSCPL00
      OSFR TOSHIB A+2nd ID
      SSDT BrtRef DD01BRT
      SSDT BrtRef DD01BRT
      SSDT BrtRef DD01BRT

     

     

    Monday, July 4, 2011 7:47 AM

Answers

  • "Bastiones" wrote in message news:5b40a07f-cd05-4903-9b2b-69547fed3b86...

    My Toshiba laptop will be 1 year old this month. It worked fine until 2 weeks ago when I downloaded Google Chrome. Since then, I keep getting a pop-up that says my computer isn't running a vlaid copy of Windows 7 -- when it IS! All the software was pre-loaded when I bought the computer from Best Buy so I have no product key to enter anywhere. I ran the Microsoft Advantage Diagnostic scan -- see results below. The moderator on another forum said he wasn't savvy enough to offer a fix & told me to post the Diagnostic scan on this thread.

    So can anyone tell me how to correct this? I took it back to Best Buy only to be told that I had to call Toshiba & pay $25 for a System Restore disk, but it won't arrive for a few days. And I'd rather not have to reformat my hardrive & reload Windows 7. I know how to save my music & documents & stuff in folders that I created myself. But I have tons of bookmarks in MSIE that I need & I have no clue how to download them to my thumbdrive then reinstall them once I reinstall Windows 7. So if there's another way to correct the problem, I'd really appreciate the help for anyone here.

    -------------------------------------------------------------------------------------------------------------------

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.1.0.003
     
     
    File Scan Data-->
    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
     
     
    Spsys.log Content: 0x80070002
    Licensing Data-->
    C:\windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 7:1:2011 01:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
     
     

     

     


     
    The File Mismatch errors highlighted above are typically encountered after the user has run RemoveWAT to bypass validation/activation requirements (which breaks not only ht license terms, but also the OS!).
    If you use the RestoreWAT function of RemoveWAT to repair the installation that should fix those errors, and may also fix the others - please post back with a new MGADiag report afterwards--


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, July 4, 2011 8:18 AM
    Moderator

All replies

  • "Bastiones" wrote in message news:5b40a07f-cd05-4903-9b2b-69547fed3b86...

    My Toshiba laptop will be 1 year old this month. It worked fine until 2 weeks ago when I downloaded Google Chrome. Since then, I keep getting a pop-up that says my computer isn't running a vlaid copy of Windows 7 -- when it IS! All the software was pre-loaded when I bought the computer from Best Buy so I have no product key to enter anywhere. I ran the Microsoft Advantage Diagnostic scan -- see results below. The moderator on another forum said he wasn't savvy enough to offer a fix & told me to post the Diagnostic scan on this thread.

    So can anyone tell me how to correct this? I took it back to Best Buy only to be told that I had to call Toshiba & pay $25 for a System Restore disk, but it won't arrive for a few days. And I'd rather not have to reformat my hardrive & reload Windows 7. I know how to save my music & documents & stuff in folders that I created myself. But I have tons of bookmarks in MSIE that I need & I have no clue how to download them to my thumbdrive then reinstall them once I reinstall Windows 7. So if there's another way to correct the problem, I'd really appreciate the help for anyone here.

    -------------------------------------------------------------------------------------------------------------------

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.1.0.003
     
     
    File Scan Data-->
    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
     
     
    Spsys.log Content: 0x80070002
    Licensing Data-->
    C:\windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 7:1:2011 01:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
     
     

     

     


     
    The File Mismatch errors highlighted above are typically encountered after the user has run RemoveWAT to bypass validation/activation requirements (which breaks not only ht license terms, but also the OS!).
    If you use the RestoreWAT function of RemoveWAT to repair the installation that should fix those errors, and may also fix the others - please post back with a new MGADiag report afterwards--


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, July 4, 2011 8:18 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, July 7, 2011 8:58 PM