Issue with Phone Call Campaign Activity in MS CRM 2013 RRS feed

  • Question

  • **Reposting it as its hard to accept that your posts go unanswered on this forum -:) **

    Hi All,

    I have noticed something very strange in CRM 2013. Till CRM 2011, we had Activities and Failures navigation links on Campaign Activity records. In CRM 2013, these navigation links exist for all Campaign Activities except the ones created for channel Phone Call. As a result, I cant see the phone calls distributed for the campaign Target List. I open the Form Editor and see these navigation links there, but they wont appear for Phone Call campaign activity. I have experienced this behavior in vanilla CRM 2013 as well as in an upgraded CRM 2013 instance.

    Am I missing something?



    Wednesday, April 2, 2014 6:16 PM

All replies

  • Hi Yogesh,

     Actually i can't understand ur question properly, you  are trying to say are created one campagin on that   ua re supposed to create one campagin actvity 

     that campgin actvity through phone it not appear in the created campaign. navigation

    or is there any thing apart from that
    Thursday, April 3, 2014 7:36 AM
  • I am saying that Activities and Failures navigation link do not appear for Campaign Activity that has channel 'Phone Call'.

    Thursday, April 3, 2014 8:13 PM