Answered by:
invalid the license windows 7 pro

Question
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Hi, I have problem with the license of my windows 7.
I installed it on my laptop and it was working great. I had defect in the labtop so I returned it to the store after I formated the had disk and returned it to the original OS windows Home edition. I got same model laptop and installed the upgrade on the new one. BTW the labtop come it HP and it has home edition installed from factory ...
it works great for some days and then it showed that the license is not valid and I am victim of un authorized copy !!
how I can resolve the issue ...
I am so busy and can not stay online and go though lengthy process MS should have better and easy solution to solve my problem
also, I can not format my had disk and re install all the programs again ... what should I do ?
thank you
and have a great time
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-JFWKC-H672B-R6RRX
Windows Product Key Hash: pirirEIFXHsAvttI6h4hX8Z/yGc=
Windows Product ID: 00371-153-6341412-85288
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B4585200-B4AE-4811-BD17-A6FFA763A327}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\A\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B4585200-B4AE-4811-BD17-A6FFA763A327}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R6RRX</PKey><PID>00371-153-6341412-85288</PID><PIDType>5</PIDType><SID>S-1-5-21-1590035764-1785651587-363918355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.0A</Version><SMBIOSVersion major="2" minor="7"/><Date>20120502000000.000000+000</Date></BIOS><HWID>564A3207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-153-634141-01-1033-7601.0000-2892012
Installation ID: 007700224175841725889075227995684385577582496562328541
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: R6RRX
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 0
Trusted time: 11/29/2012 11:56:14 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:20:2012 21:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAAABAAIAAQACAAAAAgABAAEAln0ceITPVC52IUwm2rQuAKp/ZjECVJZj
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 181D
FACP HPQOEM SLIC-MPC
HPET HPQOEM 181D
BOOT HPQOEM 181D
MCFG HPQOEM 181D
WDAT HPQOEM 181D
UEFI HPQOEM 181D
ASF! HPQOEM 181D
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM 181D
ASPT HPQOEM 181D
FPDT HPQOEM 181D
SSDT HPQOEM 181D
SSDT HPQOEM 181D
SSDT HPQOEM 181D
Friday, November 30, 2012 5:08 AM
Answers
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Activate by phone. http://technet.microsoft.com/en-us/library/cc736912(WS.10).aspx
Or Click Start and type "slui.exe 4".
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Proposed as answer by Noel D PatonModerator Sunday, December 2, 2012 11:09 AM
- Marked as answer by Noel D PatonModerator Saturday, December 8, 2012 8:28 AM
Friday, November 30, 2012 5:37 AMAnswerer
All replies
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Activate by phone. http://technet.microsoft.com/en-us/library/cc736912(WS.10).aspx
Or Click Start and type "slui.exe 4".
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Proposed as answer by Noel D PatonModerator Sunday, December 2, 2012 11:09 AM
- Marked as answer by Noel D PatonModerator Saturday, December 8, 2012 8:28 AM
Friday, November 30, 2012 5:37 AMAnswerer -
Thanks.. I have done this before but it does not works At the end it said this is not valid copy ... And it hung ... I can not talk with human ... It is a automatedFriday, November 30, 2012 2:39 PM
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Don't answer any prompts until the system asks if you want to speak to an agent. Then say "yes."
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Proposed as answer by Noel D PatonModerator Sunday, December 2, 2012 11:09 AM
- Unproposed as answer by Noel D PatonModerator Sunday, December 2, 2012 11:09 AM
Friday, November 30, 2012 2:54 PMAnswerer -
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Sunday, December 2, 2012 11:09 AM
Saturday, December 1, 2012 9:23 AMModerator