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Backup stops at "A backup is starting" RRS feed

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    I have 4 PCs backing up to my MediaSmart server. 3 of them backup without any problems. The 4th one often gets stuck at "A backup is starting". If it ever gets past this message it always completes the backup.

    In the last 3 weeks it has not managed to backup even once. On previous occasions if I found this error it would normally work after I rebooted the PC. But over these 3 weeks even after I reboot it will not complete the backup. It looks like it has a permanent problem.

    I've tried rebooting the PC, rebooting the Server, removing and re-installing the client software, manual back-ups and automatic backups, wireless and wired, anti-virus enabled and anti-virus disabled. I ran chkdsk as suggested in another forum, but that didn't find any problems and the backup still fails.  The backup always fails at the same point.

    I can connect fine using Windows Home Server Console on the same PC...

    Any ideas what could be causing the backup to get stuck at this point?

    I've had some discussions on a couple of other forums at:

    http://www.mediasmarthome.com/forum/thr ... ting/#5867
    http://www.mediasmartserver.net/forums/viewtopic.php?f=5&t=4374&p=37909#p37909

    On those threads I got to the point where I was posting results from the Event Logs (I installed the WHS Toolkit on the problem client and on the server), but I could not find the root problem.  They suggested I try asking in this forum. I'll paste the results from my Event Logs below - I can provide more details (expanded info) on any of these if it would be helpful. These logs are from one instance where the backup failed - all the others look the same. The server shows the backup starting but then no further messages about the backup. The client shows the backup starting and then a few seconds later a bunch of MSDTC errors (in both the Applications and System event lists) - then the backup just hangs.

    Can someone decipher what could be happening here? I am running out of ideas of where to look to solve this... 

    Thanks in advance for any suggestions...

    Mike


    Messages from the Event Loggers...

    HomeServer:

    Event Type: Information
    Event Source: HomeServer
    Event Category: Backup
    Event ID: 258
    Date: 5/13/2009
    Time: 5:57:46 PM
    User: N/A
    Computer: MJT-SERVER
    Description:
    Backup set 127 for COMPAQSR1215CL has started.

    For more information, see

    Help and Support Center at http://go.microsoft.com/fwlink/events.asp


    Client Event Viewer:

    Application:

    Error           5/13/2009 5:58:30 PM  MSDTC  (13)        4407 N/A COMPAQSR1215CL
    Information 5/13/2009  5:58:30 PM  MSDTC  Devices  4111 N/A COMPAQSR1215CL
    Error           5/13/2009  5:58:30 PM  MSDTC  Devices  4112 N/A COMPAQSR1215CL
    Information 5/13/2009  5:58:30 PM  MSDTC  Disk       2445 N/A COMPAQSR1215CL
    Error           5/13/2009  5:58:30 PM  MSDTC  Disk       4185 N/A COMPAQSR1215CL
    Error           5/13/2009  5:58:30 PM  MSDTC  Services 4163 N/A COMPAQSR1215CL
    Error           5/13/2009  5:58:30 PM  MSDTC  (13)       4404 N/A COMPAQSR1215CL
    Information 5/13/2009  5:57:53 PM  HomeServer HomeBackup 768 N/A COMPAQSR1215CL


    System:

    Error 5/13/2009 5:58:30 PM Service Control Manager None 7024 N/A COMPAQSR1215CL

    Expanded event:

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7024
    Date: 5/13/2009
    Time: 5:58:30 PM
    User: N/A
    Computer: COMPAQSR1215CL
    Description:
    The Distributed Transaction Coordinator service terminated with

    service-specific error 3221229584 (0xC0001010).

    For more information, see

    Help and Support Center at http://go.microsoft.com/fwlink/events.asp

    Tuesday, May 19, 2009 2:31 AM

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