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Services: "Start Service Every" Field RRS feed

  • Question

  • I have a service set up with a duration of 1 day and Start Service Every set to 1 day.  The Resource Selection Rule is to select 1 resource from any site from a resource list containing 3 users.

    When I use the Schedule Service Activity form and click on Find Available Times, I get a list that looks like this:

    Resource A    Start 5/11/2009 8:00am  End 5/12/2009 8:00am
    Resource B    Start 5/12/2009 8:00am  End 5/13/2009 8:00am
    Resource C    Start 5/13/2009 8:00am  End 5/14/2009 8:00am
    Resource A    Start 5/14/2009 8:00am  End 5/15/2009 8:00am
    Resource B    Start 5/15/2009 8:00am  End 5/16/2009 8:00am
    Resource C    Start 5/16/2009 8:00am  End 5/17/2009 8:00am


    What I want is a list that looks like this (unless one of the resources are already scheduled):

    Resource A    Start 5/11/2009 8:00am  End 5/12/2009 8:00am
    Resource B    Start 5/11/2009 8:00am  End 5/12/2009 8:00am
    Resource C    Start 5/11/2009 8:00am  End 5/12/2009 8:00am
    Resource A    Start 5/12/2009 8:00am  End 5/13/2009 8:00am
    Resource B    Start 5/12/2009 8:00am  End 5/13/2009 8:00am
    Resource C    Start 5/12/2009 8:00am  End 5/13/2009 8:00am

    Thank you for your assistance.
    Friday, May 8, 2009 9:58 PM

Answers

  • Hi Scott,

    Sorry, but this is not possible in Standard.

    In Service you can define the Selection Criterias Random, Least Busy and Most Busy, but all three criterias have the same standard behaviour you described.

    If you want a different behaviour you have to re-develop the complete dialog.

    Best regards,
    Jürgen

    Jürgen Beck

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    Saturday, May 9, 2009 12:20 PM
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