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The windows vista home basic product key you typed is invalid for activation RRS feed

  • Question

  • I am mahboob alam,i have purchased  a ACER Laptop model no- EXTENSA 4220 WITH WINDOWS VISTA HOME BASIC,TWO MONTHS BEFORE my  my laptop was not working,i was getting the message that windows not working it requires to be activated,i had format the laptop with "lenovo recovery DVD" NOW Again i am getting the message u might be a Software conterfeiting,window vista home basic product key is invalid for Activation .

    Saturday, September 26, 2009 9:41 AM

Answers

  • Hello mahboob alam,

    Computers, which are built by large manufactures that come with Vista Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Vista is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Monday, September 28, 2009 9:39 PM
    Monday, September 28, 2009 9:39 PM

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool
    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post. 

    Thank you!


    Carey Frisch
    Saturday, September 26, 2009 3:26 PM
    Moderator
  • Diagnostic Report (1.9.0011.0): ----------------------------------------- WGA Data--> Validation Status: Invalid License Validation Code: 50 Cached Validation Code: 0xc004c4a8 Windows Product Key: *****-*****-KC7KG-4YR37-H8PHC Windows Product Key Hash: G5lQ2Di2pplJNVw7Il78e53cf0w= Windows Product ID: 89572-OEM-7332166-00185 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6000.2.00010300.0.0.002 ID: {95BEE750-6850-4422-8EBC-A944B20F7AFB}(3) Is Admin: No TestCab: 0x0 WGA Version: Registered, 1.9.9.1 Signed By: Microsoft Product Name: Windows Vista (TM) Home Basic Architecture: 0x00000000 Build lab: 6000.vista_gdr.090302-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 114 Blocked VLK 2 Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2 OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\mahboob alam\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {95BEE750-6850-4422-8EBC-A944B20F7AFB}1.9.0011.06.0.6000.2.00010300.0.0.002x32*****-*****-*****-*****-H8PHC89572-OEM-7332166-001852S-1-5-21-1410444628-3923815406-1227435006Acer Extensa 4220 Phoenix Technologies LTDV1.33 20080321000000.000000+000A1323507018400EA04090409Atlantic Standard Time(GMT-04:00)03ACRSYSACRPRDCT114114Microsoft Office Professional Edition 20031159D1605114E3500vfZmaSmFPIYrLWTcZSZErUQg+Fo=73931-640-0000106-5758714 Spsys.log Content: 0x80070002 Licensing Data--> N/A, hr = 0x80070718 HWID Data--> HWID Hash Current: NAAAAAEABAABAAIAAQABAAAAAQABAAEAnJ80YWTQTLy+IEaD/JBe744DsIDy9M6p6gyyDQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20000 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP INTEL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE TCPA Intel CRESTLN TMOR PTLTD SLIC ACRSYS ACRPRDCT ASF! OEMID OEMTBL SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri
    • Marked as answer by mahboob alam Monday, September 28, 2009 12:36 PM
    • Unmarked as answer by Darin Smith MS Monday, September 28, 2009 9:38 PM
    Monday, September 28, 2009 12:34 PM
  • Hello mahboob alam,

    Computers, which are built by large manufactures that come with Vista Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Vista is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Monday, September 28, 2009 9:39 PM
    Monday, September 28, 2009 9:39 PM
  • I cant access my start menu

    Tuesday, September 29, 2009 5:46 AM
  • As per ur instruction I am pressing the start button which is not responsing please advice me what to do in this situation.
    Friday, October 2, 2009 1:03 PM
  • can i say please, i come from the country of Dominica, it is to big of an expence to call, my pc came with only and OEM, so when i type in the code the OEM does not show, sometimes it does, when it does , it says this key i s already in . honestly i must say this is real rubbish
    my product key is 89572-OEM-7232527-52179  , need some assistance in getting my pc activated please, because i cannot afford to call the company, my country does not allow toll free call to your company, and it is very expensive, so please provide workin assistance. my email is sD_mark@hotmail .com, please be responsive, and non disappointing also
    Thursday, November 5, 2009 7:28 PM
  • My name is Vitaliy. Your explanations do not help me.
    I cannot get to the "Start" button".
    I had to reinstall Vista on my Laptop (hp- pavilion dv9230us). Now, during installation Vista is asking for product key. From the back of the comp i try to enter Vista product key, but comp does not accept it, since it accepts only numbers from 2 to 9, and my product key has letters. Keyboard is working, since if i type 1, 0, or any letters it beeps and message comes up "unacceptable character. Chek your product key".
    Call to Hp tech support did not give any positive result, since they asking for 50$ for the support.
    I bought laptop with installed Vista. WITHOUT any installation disk included. Back up disk was not done on that laptop.
    Waiting for help.

    Sunday, November 22, 2009 11:37 PM