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Changed motherboard, windows deactivated. RRS feed

  • Question

  • Hi,

    I changed recently from the asus m5a99fx motherboard that I originally installed windows onto to an asus z170-a series, and windows deactivated itself. I'm not totally sure what to do here and attempting to activate it fails. Windows 8.1 was installed originally and I upgraded it to windows 10 for free.

    Didn't see a windows 8 forum topic so closest I could get was windows 7.

    Sunday, May 8, 2016 1:59 AM

Answers

  • If you upgraded to Windows 10 using the free upgrade offer and then made significant hardware changes to your device, such as replacing the motherboard, Windows 10 might no longer be activated. For help on how to activate your device, contact customer support.

    Carey Frisch

    Sunday, May 8, 2016 3:54 AM
    Moderator