locked
Lenovo All In one is showing "non genuine" RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F0B6ABDD-1943-4EFD-9AEA-8A9B649B98BE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140706-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F0B6ABDD-1943-4EFD-9AEA-8A9B649B98BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-893656299-3444170348-503557171</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>3543B1G</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>F6KT28AUS</Version><SMBIOSVersion major="2" minor="7"/><Date>20130118000000.000000+000</Date></BIOS><HWID>3F193907018400FE</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-F6   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7601.17514

    Nome: Windows(R) 7, Professional edition
    Descrizione: Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID di attivazione50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID esteso: 00371-00178-926-700437-02-1033-7601.0000-0462011
    ID di installazione: 006765150052647332745043110222645716709050480903486603
    URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
    URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
    URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
    URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
    Codice "Product Key" parziale: 24367
    Stato licenza: concesso in licenza
    Numero di ripristini Windows rimanenti: 2
    Ora attendibile: 16/12/2014 15:23:46

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000001
    Event Time Stamp: 12:16:2014 15:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watadminsvc.exe


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAMAAAABAAAABAABAAEA6GFQKL53fOlabwqHJENoac5wwhJQT6Cu+ixAc5Zj

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO TC-F6   
      FACP LENOVO TC-F6   
      HPET LENOVO TC-F6   
      MCFG LENOVO TC-F6   
      FPDT LENOVO TC-F6   
      ASF! LENOVO TC-F6   
      TCPA LENOVO TC-F6   
      SLIC LENOVO TC-F6   
      MSDM LENOVO TC-F6   
      SSDT LENOVO TC-F6   
      SSDT LENOVO TC-F6   
      SSDT LENOVO TC-F6   
      BGRT LENOVO TC-F6   

    Tuesday, December 16, 2014 2:28 PM

Answers

  • File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    Close all open windows.

    Open an Elevated Command Prompt window, and type the following command

    wusa /uninstall /kb:971033

    and hit the Enter key

    Accept the warnings/confirmations, and wait for it to complete

    copy and paste the output (if any) from the command prompt window to a reply here,

    Reboot

    reinstall the update from http://support.microsoft.com/kb/971033

    Reboot

    run another MGADiag report, and post it.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, December 16, 2014 11:14 PM
    Moderator

All replies

  • File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    Close all open windows.

    Open an Elevated Command Prompt window, and type the following command

    wusa /uninstall /kb:971033

    and hit the Enter key

    Accept the warnings/confirmations, and wait for it to complete

    copy and paste the output (if any) from the command prompt window to a reply here,

    Reboot

    reinstall the update from http://support.microsoft.com/kb/971033

    Reboot

    run another MGADiag report, and post it.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, December 16, 2014 11:14 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F0B6ABDD-1943-4EFD-9AEA-8A9B649B98BE}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140706-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F0B6ABDD-1943-4EFD-9AEA-8A9B649B98BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-893656299-3444170348-503557171</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>3543B1G</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>F6KT28AUS</Version><SMBIOSVersion major="2" minor="7"/><Date>20130118000000.000000+000</Date></BIOS><HWID>3F193907018400FE</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-F6   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7601.17514

    Nome: Windows(R) 7, Professional edition
    Descrizione: Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID di attivazione50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID esteso: 00371-00178-926-700437-02-1033-7601.0000-0462011
    ID di installazione: 006765150052647332745043110222645716709050480903486603
    URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
    URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
    URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
    URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
    Codice "Product Key" parziale: 24367
    Stato licenza: concesso in licenza
    Numero di ripristini Windows rimanenti: 2
    Ora attendibile: 17/12/2014 11:17:03

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:16:2014 15:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAMAAAABAAAABAABAAEA6GFQKL53fOlabwqHJENoac5wwhJQT6Cu+ixAc5Zj

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TC-F6   
      FACP            LENOVO        TC-F6   
      HPET            LENOVO        TC-F6   
      MCFG            LENOVO        TC-F6   
      FPDT            LENOVO        TC-F6   
      ASF!            LENOVO        TC-F6   
      TCPA            LENOVO        TC-F6   
      SLIC            LENOVO        TC-F6   
      MSDM            LENOVO        TC-F6   
      SSDT            LENOVO        TC-F6   
      SSDT            LENOVO        TC-F6   
      SSDT            LENOVO        TC-F6   
      BGRT            LENOVO        TC-F6   

    Wednesday, December 17, 2014 10:17 AM
  • That looks to me to have cured the problem.

    Are you still seeing non-genuine reports?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, December 21, 2014 7:52 PM
    Moderator
  • that's ok!
    Wednesday, January 7, 2015 11:02 AM