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Live Onecare won't activate after paying subscription fee... RRS feed

  • Question

  • I went online, paid the $49.00, got the email saying they recieved my payment - but it's still telling me the trial period is expired!!!
    Wednesday, July 15, 2009 2:25 PM

Answers

  • Open the trial, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Wednesday, July 15, 2009 2:30 PM
    Moderator

All replies

  • Open the trial, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Wednesday, July 15, 2009 2:30 PM
    Moderator
  • it found my Live ID and it's working, strange how it took you message to cause it to work...
    Wednesday, July 15, 2009 2:45 PM