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The forum alert confirmation is not being sent out. RRS feed

  • Question

  • The forum alert confirmation is not being sent out.

    I lost alerts - again- and in going to reset them back up the confirmation email is not being sent?

    Monday, February 11, 2013 8:29 AM

Answers

All replies

  • Still can't get alerts set back up as the forum alert confirmation email is not being sent.  Is this a known issue or is it just me?
    Tuesday, February 12, 2013 12:45 AM
  • Refresh your profile page for 99 times then you will get confirmation, :) out of fun- you will see one msg on my settings (alert area) where it says you want to resend confirmation then do it for 2 or 3 times and then check your email - probably it might take a day sometimes - it's XT Computer takes much longer to send email

    Thanks,

    Sarah

    Browse for Technology:

    http://www.sqlservermanagementstudio.net/2010/04/sql-server-2008-management-studio.html

    • Edited by SQLSMS.NET Tuesday, February 12, 2013 9:15 AM
    Tuesday, February 12, 2013 9:13 AM
  • Submitted this as a bug request.

    Thanks!


    Ed Price (a.k.a User Ed), SQL Server Customer Program Manager (Blog, Small Basic, Wiki Ninjas, Wiki)

    Answer an interesting question? Create a wiki article about it!

    Sunday, February 17, 2013 10:19 AM
    Owner
  • From the support team:

    We did some tests, and the confirmation mail was sent successfully from our end.

    So they need to troubleshoot some more on your end in order to see what happened. Request from the support team:

    Can you please change the email address of getting the confirmation mail to see if the issue persists?  

    If you change the email address and can receive the confirmation mail successfully, then please change the email address back to the original one. You might have encountered an alert unsubscribe issue.

    Thanks!


    Ed Price (a.k.a User Ed), SQL Server Customer Program Manager (Blog, Small Basic, Wiki Ninjas, Wiki)

    Answer an interesting question? Create a wiki article about it!


    Tuesday, February 19, 2013 9:18 PM
    Owner
  • Hi Susan,

    Does Ed's suggestion resolved your problem? Can you please kindly advise here?

    If issue persist, we need to take further investigation.

    Thanks


    Thanks
    Liam Huang
    EPX Customer Support

    Thursday, February 21, 2013 10:51 AM
  • Susan,

    They're closing this task now. Since this forum exists to get the team to know about the issue, then that's done. Of course, the problem is that they cannot repro this issue, so they'd need to work directly with you.

    To open a ticket and work directly with the support team, see Option 1; Option 2. Or email "fissues" at Microsoft.

    Thanks!


    Ed Price (a.k.a User Ed), SQL Server Customer Program Manager (Blog, Small Basic, Wiki Ninjas, Wiki)

    Answer an interesting question? Create a wiki article about it!

    Tuesday, February 26, 2013 7:56 AM
    Owner