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WIndows activation problem, programs cannot load RRS feed

  • Question

  • Hi, 

    I have been using vista for over a year since i bought the laptop. This afternoon when i was playing my game, the programs on the com mysteriously shuts down by itself. after i rebooted it, the screen that usually showed the logo of vista disappeared and when i logged back on, the watermark saying that this copy of windows is not genuine appeared. most programs on my start up list were gone and i cannot open up some programs that were still around. please help! @@

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FRJ4T-BKD6B-C47PP
    Windows Product Key Hash: h84FlI5BStAbDjCJPyURCinXnx8=
    Windows Product ID: 89576-OEM-7332141-00143
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    ID: {A519030D-6684-440A-861C-6920B1334C62}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_ldr.100608-0458
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_63BB5E84-597-8007000d_63BB5E84-124-8007000d_16E0B333-89-8007000d_B4D0AA8B-1029-8007000d

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Qin Ching\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A519030D-6684-440A-861C-6920B1334C62}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C47PP</PKey><PID>89576-OEM-7332141-00143</PID><PIDType>2</PIDType><SID>S-1-5-21-3949606215-3416496298-1700383779</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>6475EN7</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET49WW (1.19 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20081017000000.000000+000</Date></BIOS><HWID/><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>70D072F89BBB586</Val><Hash>wyUQm6sVs4qpuUM0IbusJMOIAGc=</Hash><Pid>89388-707-9415277-65614</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-321-400143-02-1033-6001.0000-0722009
    Installation ID: 004923637614281684852710852630235422877060642115470384
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: C47PP
    License Status: Notification
    Notification Reason: 0xC004F02A.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: QgAAAAIABgABAAIAAgABAAAABAABAAEAeqio+TEx2RaAhbBULgjkLBDTxKWGfGQ/wPaN7/L0cLZ5GlzwTvusVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO TP-7U   
      FACP LENOVO TP-7U   
      HPET LENOVO TP-7U   
      BOOT LENOVO TP-7U   
      MCFG LENOVO TP-7U   
      SSDT LENOVO TP-7U   
      ECDT LENOVO TP-7U   
      SLIC LENOVO TP-7U   
      ASF! LENOVO TP-7U   
      SSDT LENOVO TP-7U   
      TCPA
      SSDT LENOVO TP-7U   
      SSDT LENOVO TP-7U   
      SSDT LENOVO TP-7U   


    Saturday, October 16, 2010 12:06 PM

Answers

  • Hello, Lemondrops

    Try the following steps to reset the licensing store:

    1.     Open an Internet Browser window.

    2.     Type: %windir%\system32 into the browser address bar.

    3.     Find the file CMD.exe

    4.     Right-Click on CMD.exe and select 'Run as Administrator'

    5.     Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6.     Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7.     Type: rename tokens.dat tokens.bar

    8.     Type: cd %windir%\system32

    9.     Type: net start slsvc

    10.  Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11.  Restart your computer twice.

    You may be required to enter the Product Key and/or Activate. Be sure to use the key from the sticker on the side or bottom of the PC and activate using the By Phone method
    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Proposed as answer by Darin Smith MS Thursday, October 21, 2010 9:53 PM
    • Marked as answer by Darin Smith MS Monday, October 25, 2010 11:21 PM
    Monday, October 18, 2010 8:28 PM
    Moderator

All replies

  • Hello, Lemondrops

    Try the following steps to reset the licensing store:

    1.     Open an Internet Browser window.

    2.     Type: %windir%\system32 into the browser address bar.

    3.     Find the file CMD.exe

    4.     Right-Click on CMD.exe and select 'Run as Administrator'

    5.     Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6.     Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7.     Type: rename tokens.dat tokens.bar

    8.     Type: cd %windir%\system32

    9.     Type: net start slsvc

    10.  Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11.  Restart your computer twice.

    You may be required to enter the Product Key and/or Activate. Be sure to use the key from the sticker on the side or bottom of the PC and activate using the By Phone method
    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Proposed as answer by Darin Smith MS Thursday, October 21, 2010 9:53 PM
    • Marked as answer by Darin Smith MS Monday, October 25, 2010 11:21 PM
    Monday, October 18, 2010 8:28 PM
    Moderator
  • I followed the steps above many times with the same results.

    At step 10 I get an error:  slmgr.vbs<2007, 5> Microsoft VBScript runtime error: Class doesn't support Automation

     

    Any advice?

    Thursday, November 4, 2010 3:24 PM