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Help me out with this RRS feed

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  • I do not have the windows xp pro recovery cd and my computer has crashed and I do not have a floppy disk for it either

     

    Wednesday, December 26, 2007 4:02 AM

All replies

  • Hello Shanley,

     

    Curious can you provide me with more information regarding your system?  Please reference the following website:  http://www.microsoft.com/resources/howtotell/ .  This will tell you several things and will help you answer some of the questions below.

     

    Tell us about the Certificate of Authenticity (COA) sticker.  Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    PLEASE PROVIDE THE LAST 15 DIGITS OF THE PRODUCT KEY.
    5. Please also provide a short description of the issue you are experiencing.

    Thank you,

     

    Stephen Holm, MS

    Wednesday, December 26, 2007 8:22 PM