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product code key RRS feed

  • Question

  • I purchased Money Plus, download and disc.  I downloaded, installed, etc.  The e-mail product code key doesn't work.  I used the key Microsoft sent with order # etc.  All but one of the block spaces seem to 1 space short of the actual key.  I need a proper code key to get into this new program.  What gives microsoft?? Selling product with inappropriate keys??

    Monday, March 10, 2008 7:45 PM

Answers

  • Hello Darkmoon,

     

       These forums are for the support of Windows Genuine Advantage Validation issues. You post does not appear to be related to WGA and such is off-topic (as well as outside my area of knowledge).

     

      If you bought the software from a 3rd party online retailer, please contact the retailer for assistance

     

      If you bought the software directly from Microsoft, then I assume it was thru Windows Marketplace. If so, please go to http://windowsmarketplace.com/ for assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Monday, March 10, 2008 8:30 PM