Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Incorrect Micorsoft Update Status RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Has anyone come across OneCare erroneously asking them to visit the MS update website for 'important updates' only to find that the website can find nothing missing on their PC.

     

    Once is click on the button in OneCare to take me to the MS Update site, the status of OneCare returns to green for a variable length of time before going back to orange and telling me I have updates pending?

     

    Very frustrating, as I becoming less and less trusting of this status flag and may someday being missing a 'real' issue, because OneCare kept crying 'Wolf!'

     

    Any suggestions greatly received.

     

    Regards,

    David

     

    Monday, June 9, 2008 4:39 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    David, I've moved your post to the Tune-up topic as the check for missing updates happens as part of Tune-up. When visiting Windows Update, please verify that no updates have been hidden and review your update history to determine if any updates may have failed to install. If you still do not see any missing important/critical updates, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Tuesday, June 10, 2008 10:31 PM
    Moderator