Citrix / TS Support on Outlook 2010 and Dynamics CRM 2011 RRS feed

  • Question

  • Quick question I am trying to suppress the CRM Add In for Dynamics CRM 2011.   I have tried the suggestions illustrated in Technet http://technet.microsoft.com/en-us/library/dd979183.aspx  that keeps the adding from firing for CRM 4.0   I have tried it in CRM 2011

    It says "By default, the Configuration Wizard starts automatically the first time the user runs Outlook after Microsoft Dynamics CRM for Outlook is installed. if you do not want the Configuration Wizard to run automatically for each user, you can set the following registry keys by using a group policy:

    HKCU\Software\Microsoft\Office\Outlook\Addins\crmaddin.Addin\LoadBehavior DWORD 2

    HKCU\Software\Microsoft\Office\Excel\Addins\crmexceladdin.Addin\LoadBehavior DWORD 2


    I have tried this and it still prompted the user and showed the tool bar in outlook.  


    Pierre Hulsebus


    Thursday, March 24, 2011 6:13 PM

All replies

  • This is a suggestion but I don't think there is anything official as yet.


    You can try these in your test environment.




    For the registry keys to not launch the configuration automatically:


    For Office 2010: In the HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\crmaddin.Addin regkey hive add the following DWORD registry key. LoadBehavior and set the Decimal value to 8.

    For Office 2007: The registry key is a binary key, the binary value is built from the path of the crmaddin. This means that the binary value will be different for different install paths. The value below is for default path “C:\Program Files\Microsoft Dynamics CRM\Client\bin\crmaddin.dll”. The name of the binary key doesn't seem to matter, the below example uses CRMAddin.











    Right click the DisabledItems key and choose New and select Binary Value enter in the above hex value.


    Curtis J Spanburgh
    Monday, April 4, 2011 8:31 PM
  • Do you know how to disable it if they are using Office 2003?
    Tuesday, August 2, 2011 8:42 PM
  • I would just follow the pattern in the registry above and changing the office version and try it.


    Curtis J Spanburgh
    Tuesday, August 2, 2011 10:52 PM
  • Here's the problem - I am having.  The path of the add-in is:

    C:\Program Files (x86)\Microsoft Dynamics CRM\Client\bin\crmaddin.dll

    How do you convert that to binary? 


    Thank you!

    Sunday, August 7, 2011 2:00 PM