CRM 4.0 Roll up 8 With One way trust RRS feed

  • Question

  • We have CRM 4.0 + Roll 8 With One Trust established. CRM is installed on Domain A which trust Domain B. When trying to add the users from Domain B, getting the error You are attempting to create the user with the domain logon that does not exist. Select another domain logon and tryagin.

    Tried making the usergoup and report group to be Domain local group, still did not work

    Any idea how to add the users from trusted domain



    Tuesday, July 19, 2011 7:18 AM


  • Yes, What versions of Windows Server are on each trust. While working on an international WAN one forest was a Win2000 forest and the other an Windows 2003 forest. Forest funtionality was not the same and the Trust worked but only for NTLM V.2 authentication, not Kerberos. Check the traffic and your security logs for the type of authentication that is occuring between the trust. Use the setspn tool to test SPN access to CRM resources on the other forest. Let us know if this reveals anything. /:>
    Curtis J Spanburgh
    • Marked as answer by Jim Glass Jr Thursday, August 25, 2011 9:31 PM
    Thursday, August 4, 2011 2:56 PM