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Renewal not recognized

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I renewed my subscription, but over a month later my PCs still don't recognize it. I'd like to talk with someone in support live.

Friday, November 7, 2008 8:59 PM

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Ron Stutz,

Have you activated onecare on your computer?

Verify if a Subscribe button is available in your onecare main screen. If available, click on it, Sign-in using your Live ID or the email address where your subscription is associated.

To check your subscription, you can sign-in to https://billing.microsoft.com.

You can reach support by following this FAQ.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Friday, November 7, 2008 9:15 PM