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The product key you typed is already in use - Vista Home Premium RRS feed

  • Question

  • After getting this message, I've tried retyping the product key from the sticker on the pc and also using the phone to activate, I don't have command prompt or  star menu, just access with reduced funcionality. Thanks,  


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-6464J-6TWFV-VD6W3
    Windows Product Key Hash: DGmLGKvGduevsdbEgakpitHfBXI=
    Windows Product ID: 89583-OEM-7378514-67380
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {7DF70C75-4374-4283-8056-19BA70C41443}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.090805-0102
    TTS Error: T:20091023021803027-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7DF70C75-4374-4283-8056-19BA70C41443}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VD6W3</PKey><PID>89583-OEM-7378514-67380</PID><PIDType>3</PIDType><SID>S-1-5-21-1397528276-3127792621-539491179</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1535                     </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20080730000000.000000+000</Date></BIOS><HWID>76303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-785-167380-02-1033-6001.0000-3182009
    Installation ID: 012650714743432512634542133233572700269874817255778402
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: VD6W3
    License Status: Unlicensed

    HWID Data-->
    HWID Hash Current: OgAAAAEABQABAAIAAQABAAAAAwABAAEAJJRmVPhGhi8af7LCisgGDI6ZNuj0uvL0zpd8B5gErFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M09   
      FACP            DELL          M09   
      HPET            DELL          M09   
      BOOT            DELL          M09   
      MCFG            DELL          M09   
      SLIC            DELL          M09   
      OSFR            DELL          M09   
      SSDT            PmRef        CpuPm


    Saturday, November 14, 2009 10:10 AM

Answers

  • Hello cavegad,

    I'm seeing two issues in your Diagnostic Report.

    1. Vista not Activated

    2. Vista showing a Trusted Store tamper.  This is usually associated with a hardware driver that is not fully compatible with Vista. This is probably also aggravating the problem you are having trying to Activate.

      I am unsure if this will resolve the issue Tamper issue, but I am hoping that the below steps will allow you to get activated and at that point, you can then start ensuring all your hardware drivers are up todate.

     
    1) Open an Internet Browser window. (click the "Use Windows with Reduced Functionality" should open a browser, otherwise, try the Learn More Online option, if available)
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Friday, November 20, 2009 8:27 PM
    Wednesday, November 18, 2009 10:12 PM

All replies

  • Hello cavegad,

    I'm seeing two issues in your Diagnostic Report.

    1. Vista not Activated

    2. Vista showing a Trusted Store tamper.  This is usually associated with a hardware driver that is not fully compatible with Vista. This is probably also aggravating the problem you are having trying to Activate.

      I am unsure if this will resolve the issue Tamper issue, but I am hoping that the below steps will allow you to get activated and at that point, you can then start ensuring all your hardware drivers are up todate.

     
    1) Open an Internet Browser window. (click the "Use Windows with Reduced Functionality" should open a browser, otherwise, try the Learn More Online option, if available)
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Friday, November 20, 2009 8:27 PM
    Wednesday, November 18, 2009 10:12 PM
  • I tried the steps above and everything seemed to work at the command prompt level.  When I rebooted, it wanted the product key.  Then it said something about an unauthorized action had taken place....it flew by so fast I couldn't read it.

    Then it went straight to the activate online.

    Same problem.

    I had Vista on an old machine.  When that machine died, I salvaged the C: drive for more storage (where my OS had been).  But it's just a slave drive and I'm sure I formatted it.

    Been working on this problem for 4 hours now.  Oh, and I ran the product authentication program and everything was okay. 

    Looks like I'm not the only one.  When I typed in that error message, it looks like the whole world has had this problem.  Lots of Google hits.


    Friday, November 20, 2009 6:14 PM
  • Hello HeadleyMan
    Looks like I'm not the only one.  When I typed in that error message, it looks like the whole world has had this problem.  Lots of Google hits.



      If the error code you search for is 0xc004c4a8, then yes, all that error code means is "Not Activated".  Anyone that installed a trial copy of Windows, forgot to Activate, update the Bio on a computer that came with Windows preinstalled or any other situation where Windows can become Not Activated, would get that error code. (i.e very common situation).

     However, most Non-Genuine issues appear the same, but can be caused by different things.  That is why we ask all users to:

    1) Create thier Own Thread for ther Own issue (i.e. don't highjack someone else's thread) it's confusing for everyone when I try to troubleshoot multiple different issues in the same thread.

    2) Post a Diagnostic Report in that new thread.  Because most issues look the same, this is the best we for us to diagnose the underlying issue

    You can learn more about posting in this forum at the "Please Read Before Posting" Announcement on the main forum page.

    Thank you,
    Darin MS
    • Proposed as answer by Darin Smith MS Friday, November 20, 2009 8:18 PM
    Friday, November 20, 2009 8:17 PM
  • No reply from the Original poster (i.e. cavegad)

    Closing this thread as Answered.

    Darin MS
    Friday, November 20, 2009 8:27 PM