Any precautions before formatting? RRS feed

  • Question

  • A MSDN licensed version of WinXP with SP2 runs on my laptop.

    Currently down with a spyware infection, which needs to be formatted.

    Is it necessary to talk to the support people before formatting the  machine?

    Appearently  MSDN subscription seems to have expired.

    Bunch of other softwares like Office 2003, Visio etc are also on the laptop.

    How can it be assured that all these software will run as now, after formatting?

    Is it necessary to surrender our exisiting licenses before formatting or any such procedure?

    Enlightened please help.


    Ravi Bugadikatti.

    Friday, July 6, 2007 6:39 AM


  • Ravi Bugadikatti,


    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, July 6, 2007 4:23 PM